United States Postal Service

2.6
76 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9727 Highway 12 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9727 Highway 12 W, Rochester, WA
98579, United States

Hours

Reviews

2.6
76 reviews
5 stars
27
4 stars
2
3 stars
1
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5
1 star
41
  • GO
    George Olsen
    Aug 26, 2024
    2.0
    Received a parcel that was put in my mailbox and had to fight to get it out. I think it should have been put on my back porch. Was not in a box but it was wrapped in plastic. Not happy with this at all. This has happened previously.
  • TB
    Tami B
    Dec 8, 2021
    1.0
    They don't take their own phone calls! They can't figure out a street address/PO Box! The dyslexic personal keep trying to deliver to a physical address. We got a PO box because our mailbox continually got bashed down! Please FEDEX deliver mail so we can be done with these pathetic people!
  • AM
    Ashley Mucino
    Nov 14, 2017
    1.0
    Packages are always delivered to the WRONG address and LATE. I can't count how many times the past year they have delivered my packages to the WRONG address. It's so frustrating. My neighbors have gotten to the point of bringing my mail to me when they deliver it to their house. One time my text book was delivered at a completely different location so they had to locate it and redeliver. Thankfully I had tracked it to contact them in time. Plus a postal guy has yelled and cussed at my dog in front of my kids. The lady at the counter in the post office is nice. They need new people delivering mail. I am tired of important packages getting delivered to the wrong places. FedEx always gets it right somehow but these people dont hmm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.