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Brand Certified

United States Postal Service

2.6
(136 reviews)

Business Details

17200 116th Ave SE, Renton, WA
98058, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 17200 116th Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
17200 116th Ave SE, Renton, WA
98058, United States

Hours

Reviews

2.6
136 reviews
5 stars
42
4 stars
11
3 stars
3
2 stars
8
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with package delivery, including misdelivered items and packages marked as undeliverable without proper attempts.

Staffing Problems

Customers frequently noted that the location is understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While some customers praised specific staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
  • AZ
    Alejandro Zambrano
    Feb 18, 2026
    2.0
    This place was just okay, I’ve never shipped packages before so I came in to send a return package and for some reason the self serve kiosk wasn’t printing the label so I went to the front desk, there was an older lady that was rather rude and told me they don’t print labels and told me to go somewhere else, so I went to get my label printed at a UPS nearby and I came back and gave it to this other lady who was definitely nicer, overall, it’s an okay place, just not the greatest customer service.
  • LA
    Lars Aarhus
    Jan 8, 2026
    1.0
    Package was marked as delivered but the (locked) mailbox was empty. When I went to their website to try to contact them they don't offer a phone number, and refuse to allow me to email them until 24 hours after the package was not delivered. How is waiting 24 hours going to make my package magically appear? Unbelievable.
  • MM
    Madlad
    Jan 3, 2026
    1.0
    Completely incompetent people work here. The item required a signature, and for some reason they thought, "Yeah, let me fill out the entire ‘we missed you’ form" instead of walking 30 seconds to the door to get my signature. Absolutely unprofessional, and this office has done it multiple times before.
  • SR
    Sarah R
    Dec 10, 2025
    4.0
    Friendly staff, the line moved fairly quickly.
  • MM
    Max Peng (Max)
    Nov 18, 2025
    1.0
    Extremely rude front desk clerk, didn’t listen to what I needed and interrupted when I was still speaking, and they always selected “ satisfactory “ or “good” for you on the keypad when customers weren’t satisfied.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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