United States Postal Service

2.6
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 17200 116th Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
17200 116th Ave SE, Renton, WA
98058, United States

Hours

Reviews

2.6
132 reviews
5 stars
42
4 stars
10
3 stars
3
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, with some praising helpfulness while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being misdelivered, marked as undeliverable, or lost altogether.

Staffing Problems

Consistent reports of being understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While some customers have had positive experiences, many others report significant frustrations and issues with service.

Facility Maintenance

The post office is described as well-maintained, but operational hours and accessibility issues have been noted.
  • MM
    Max Peng (Max)
    6 days ago
    1.0
    Extremely rude front desk clerk, didn’t listen to what I needed and interrupted when I was still speaking, and they always selected “ satisfactory “ or “good” for you on the keypad when customers weren’t satisfied.
  • KC
    Kyisha Cann
    Nov 12, 2025
    1.0
    Sok is so mean and has been since I started coming each time. It is to the point I gain anxiety coming in the postal office I am almost 40 and have never had this happen at a post office whether in Massachusetts, Arizona, or California. This is obscene and ridiculous she is mean truly and this behavior needs to be addressed immediately. If I could have given 0 stars I would have.
  • SO
    Sean O
    Sep 19, 2025
    4.0
    Good post office! nice staff, much easier parking / less hectic entry and exit compared to the downtown Renton USPS location.
  • MR
    Mariia Retiunina
    Sep 19, 2025
    1.0
    The worst service and rude employees
  • KM
    Kitty Meowmeow
    Sep 7, 2025
    5.0
    Well i went in to srndca package. And it got taken of fast and no hassles. The package was delivered so cant complain

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.