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Brand Certified

United States Postal Service

2.2
(241 reviews)

Business Details

4301 NE 4th St, Renton, WA
98059, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4301 NE 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4301 NE 4th St, Renton, WA
98059, United States

Hours

Reviews

2.2
241 reviews
5 stars
59
4 stars
11
3 stars
8
2 stars
11
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff interactions.

Delivery Issues

Customers frequently experienced lost packages, misdeliveries, and unfulfilled delivery attempts, leading to frustration.

Long Wait Times

Many customers noted long lines and slow service, often with only one employee available to assist a large number of customers.

Inconsistent Service

Service quality varied significantly, with some employees praised for their helpfulness while others were criticized for their attitude and efficiency.
  • IT
    Isaac Tellez
    Jan 19, 2026
    2.0
    QR KIOSK did not print my label and the customer service counter was closed.
  • DD
    Dan
    Jan 16, 2026
    1.0
    Wish we I could do zero stars. Amazon keeps giving my deliveries to usps and they keep on failing to deliver the packages. I didn’t pay for pickup, I cannot pickup. That’s why I ordered online. If you can’t deliver packages, don’t accept them from Amazon. Worthless company. Should just shut down and let a real delivery company like ups handle it.
  • NN
    Nicholas Nguyen
    Jan 14, 2026
    1.0
    Phone calls get hung up immediately or within 2-3 minutes.
  • JH
    Janet Henderson
    Dec 18, 2025
    1.0
    Don't send any devices with them. They will get it lost and no one cares. I sent a laptop for my daughter school and they lost it. Now I have another expense on my hand. 😭
  • TP
    Tiarra Powells
    Dec 11, 2025
    1.0
    If this happens to be the post office that is assigned to your route , be prepared for inconsistent mail deliveries and lost packages. My Mail carrier is rude and dismissive. I believe he may even be taking packages for his own gain.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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