Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4301 NE 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
231 reviews
5 stars
59
4 stars
11
3 stars
7
2 stars
10
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees being dismissive or condescending.
Long Wait Times
Numerous reviews mentioned long lines and slow service, often with only one employee available to assist customers.
Passport Services
Mixed feedback on passport services; some customers had positive experiences while others faced cancellations and poor communication.
Package Delivery Issues
Frequent complaints about lost packages and incorrect deliveries, leading to frustration among customers.
Facility Cleanliness
The facility was noted as clean, but some customers expressed concerns about the overall organization and efficiency.
- AAAngel5 days ago2.0The white lady at the counter was super rude and talked to me like I was stupid. I also always hear her being condescending to other customers.
- NDNicholas DuranNov 4, 20251.0This one star is directly in relation to my interactions with one employee, I don't know her name yet as I will file a complaint once I do, the one star is not my overall experience. As the Asian lady is the most helpful and sweetest. But, after 1.5 years of going into this location, the very large White woman who is almost always at the customer counter is just absolutely horrible at customer service. She is rude and makes every interaction extremely uncomfortable. Why she chose customer service as an occupation is mind boggling. She obviously hates the public and her job, yet she is still there 1.5 years later after seeing here there when I first moved to the area. You don't even have to interact with her to know what I am speaking of, just stand in the vicinity/line and you will quickly understand what I am speaking of, its not just me, its EVERY SINGLE CUSTOMER. Condescending, impatient and seems to go out of her way to throw in unnecessary comments. After a while people learn their groove and working with customers becomes easier, yet, it seems every day it becomes worse with this woman. Again, its almost as if she hates her job and the public. The energy she gives off changes your mood, you can walk in happy and having a great day and walk out disturbed and wondering "why the heck do they still have her at the customer counter or with USPS at all" When I did customer service I found out quick repeating the same exact words when someone is not quite understanding me is useless, you want to try and help them and say the same thing but rephrasing it in a way that may help them understand better. Not this woman, she is almost robot like with her communication. I could go on and on and cite exact interactions with specifics but I think I got my point across. I will be acquiring her name and position title, then filing a complaint with the USPS and continue to do so every time an interaction deserves one. I have put up with her attitude for a long time and I think it is long past time to bring this employees behavior to the attention of USPS. If you see a taller/heavier/definitely not smiling White woman using a monotone voice with robotic "to the USPS pamphlet" replies, just wait for the next rep to be available, she will ruin your day.
- JJJessicaOct 28, 20255.0Huge and clean. I really enjoy the self service kiosk for returning merchandise.
- KSKarina SuarezOct 21, 20251.0Very disappointed that a worker by the name of Christina would not help me saying they were a minute away from closing while doors were still open and other employees were helping other people. Very rude and sarcastic
- MGMichelle GasparOct 16, 20251.0Heads up for passports they only assist the first 4 applicants. My advice is arrive 30 mins early to get in line.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4301 NE 4th St offer?
They offer mailing and shipping services, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment using the online scheduler, with limited walk-in hours at select locations.
What are the operating hours of this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply online or in person, bringing two valid IDs and a completed application if applying in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for details.
Which nearby places can I visit before or after my trip to the Post Office?
You can visit places like Starbucks for coffee, Safeway for groceries, or Papa Murphy's for pizza situated nearby.
Are there nearby automotive services close to this Post Office?
Yes, EXW Auto Salon, Van’s Auto Repair, O’Reilly Auto Parts, and AutoZone are nearby for vehicle maintenance and supplies.
Where can I find financial or money transfer services near this location?
KeyBank offers banking and investing services nearby, and Western Union provides money transfer services close to this Post Office.
Are there educational or tutoring centers near the Post Office?
Yes, iPrep-U and Mathnasium provide tutoring and test preparation services nearby.