The UPS Store

Reviews

• EH

  Eric Han

  Feb 26, 2026
  1.0
  This was the worst experience I've ever had trying to get updated shipping information. I first waited 4 days before calling to see where my items were since I still couldn't track them. I then called in and tried to get someone to tell me, the first worker (not a manager) said he would look into and sounded genuine. Said he'd call me back. I called back the next day to follow up and that worker handed the phone over to a manager. She picked up the phone while laughing and having another conversation. I had asked very politely for an update on my shipment, to which she said she would look into, and then hung up. Literally hung up. Didn't say anything like hold please, or I'll call back. So I called back and I'm assuming the manager picked up, then hung up again. Truly wild. Finally got tracking after calling corporate. Staff is probably under paid, don't care about their job, etc etc. UPS corporate should do something about this.
• BK

  Brooks King

  Jan 4, 2026
  1.0
  Standing outside here at 10:30 am on a Sunday when they claim they are open 7 days a week, Sundays from 10am-3pm. I have to ship a package before I left for a work trip for a week, now I don't think I'll be able to. What a huge waste of time.
• JJ

  Jessica

  Oct 28, 2025
  5.0
  Clean and nice employees. I really love the self service area for returning merchandise
• AS

  Arron Sohal

  Oct 6, 2025
  5.0
  Great place for notary or my Amazon returns
• MM

  Mark

  Oct 5, 2025
  1.0
  The sign on the door says open seven days, the sign above the door said “open” neither were correct.

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