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The UPS Store

3.1
(121 reviews)

Business Details

720 N 10th St, Renton, WA
98057, United States
(425) 235-7447
https://locations.theupsstore.com/wa/renton/720-n-10th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6046 in Renton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Renton Landing Across From Red Robin.

Details

  • DeliveryNot available

Location

The UPS Store
720 N 10th St, Renton, WA
98057, United States

Hours

Reviews

3.1
121 reviews
5 stars
57
4 stars
6
3 stars
3
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Many customers noted that the store is busy but generally efficient, with quick service during peak times, although some experienced delays and complications.

Cleanliness and Organization

The store is frequently described as clean and well-organized, contributing positively to the customer experience.

Service Issues

Several reviews highlighted issues with staff knowledge and adherence to policies, leading to confusion and dissatisfaction among customers.

Pricing Concerns

Customers expressed frustration over perceived high prices for services and materials, with some feeling that charges were unreasonable.
  • AZ
    Alejandro Zambrano
    Feb 20, 2026
    5.0
    I go to this place maybe each month to ship packages, they always have good quick service and kind workers, I’ve never had an issue here in the past 2 years I’ve gone to this location, they are very clear and helpful, last time I was there I was helped by a younger guy, super chill place. Sometimes it does get busy and the workers looked stressed but they always treat everyone well.
  • AP
    Alicia Pierson
    Jan 22, 2026
    1.0
    I agree with the other comments about never wanting to throw people of color under the bus, asa person of color but the guy who was working today who had his dreads up in a bun is a complete jerk. He’s rude and condescending. He has no customer service skills whatsoever and he doesn’t care. It seems like he gets to do whatever he wants at the store with no repercussions.
  • KS
    Kathleen Sidwell
    Dec 18, 2025
    5.0
    The staff has always been friendly and helpful when I've gone in there. I've copied material from USB, mailed items, and had help in packaging items.
  • SS
    Staci Strickland
    Nov 19, 2025
    1.0
    Arrived this morning at 8:30am when they opened, and there was a line of people outside but no one inside. They obviously don’t open when they say they will.
  • JM
    Jena Mathews
    Nov 14, 2025
    1.0
    Horrible customer service. The staff is extremely rude and unhelpful. I can't believe how poorly they treat their customers. Definitely find a different UPS store if you want good service. I won't be back .

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Renton?

The UPS Store in Renton is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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