The UPS Store

3.1
115 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6046 in Renton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Renton Landing Across From Red Robin.

Details

  • DeliveryNot available

Location

The UPS Store
720 N 10th St, Renton, WA
98057, United States

Hours

Reviews

3.1
115 reviews
5 stars
52
4 stars
6
3 stars
3
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, contributing positively to the customer experience.

Service Efficiency

Customers appreciate the quick service during busy times, but there are complaints about complicated processes and inconsistent assistance.

Pricing Issues

Many customers express dissatisfaction with pricing, citing high fees for services and materials that seem unreasonable.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers reporting confusion and inadequate assistance regarding shipping and service options.
  • SS
    Staci Strickland
    6 days ago
    1.0
    Arrived this morning at 8:30am when they opened, and there was a line of people outside but no one inside. They obviously don’t open when they say they will.
  • JM
    Jena Mathews
    Nov 14, 2025
    1.0
    Horrible customer service. The staff is extremely rude and unhelpful. I can't believe how poorly they treat their customers. Definitely find a different UPS store if you want good service. I won't be back .
  • GB
    Grigoriy Babshinskiy
    Oct 31, 2025
    5.0
    Fast reliable delivery and drop off package service.
  • SM
    Shoko M
    Oct 10, 2025
    5.0
    I go to this location often due to the location and because they have self-service kiosks, so that I don't have to bother staff for each items and not having to feel the pressure I need to rush. I hope I'm not annoying them for visiting often, and I think it's. the owner, he's been usually nice and it makes a big difference. Thank you!!
  • CO
    Cat O
    Oct 9, 2025
    1.0
    Went there on a Sunday and there was an employee actively coughing everywhere mask down, definitely cooked on meds that wouldn't shut up, heaven forbid wash his hands. Not coming here again got everyone I was with sick. place should staff better and have better sick plans for front facing employees. Won't be coming back.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Renton?

The UPS Store in Renton is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 10:00 AM to 3:00 PM.