The UPS Store

3.1
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6046 in Renton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Renton Landing Across From Red Robin.

Details

  • DeliveryNot available

Location

The UPS Store
720 N 10th St, Renton, WA
98057, United States

Hours

Reviews

3.1
119 reviews
5 stars
56
4 stars
6
3 stars
3
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Operational Issues

Several customers noted that the store often does not open on time and has complicated processes that lead to frustration.

Cleanliness and Organization

The store is generally described as clean and organized, with some customers appreciating the self-service kiosks.

Pricing Concerns

Many reviews mentioned dissatisfaction with pricing, including charges for printing and packaging materials, which some customers found excessive.
  • KS
    Kathleen Sidwell
    Dec 18, 2025
    5.0
    The staff has always been friendly and helpful when I've gone in there. I've copied material from USB, mailed items, and had help in packaging items.
  • SS
    Staci Strickland
    Nov 19, 2025
    1.0
    Arrived this morning at 8:30am when they opened, and there was a line of people outside but no one inside. They obviously don’t open when they say they will.
  • JM
    Jena Mathews
    Nov 14, 2025
    1.0
    Horrible customer service. The staff is extremely rude and unhelpful. I can't believe how poorly they treat their customers. Definitely find a different UPS store if you want good service. I won't be back .
  • GB
    Grigoriy Babshinskiy
    Oct 31, 2025
    5.0
    Fast reliable delivery and drop off package service.
  • SM
    Shoko M
    Oct 10, 2025
    5.0
    I go to this location often due to the location and because they have self-service kiosks, so that I don't have to bother staff for each items and not having to feel the pressure I need to rush. I hope I'm not annoying them for visiting often, and I think it's. the owner, he's been usually nice and it makes a big difference. Thank you!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Renton?

The UPS Store in Renton is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 10:00 AM to 3:00 PM.