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The UPS Store

3.6
(227 reviews)

Business Details

14201 SE Petrovitsky Rd A-3, Renton, WA
98058, United States
(425) 226-3755

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4579 in Renton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Fairwood Square.

Details

  • DeliveryNot available

Location

The UPS Store
14201 SE Petrovitsky Rd A-3, Renton, WA
98058, United States

Hours

Reviews

3.6
227 reviews
5 stars
138
4 stars
8
3 stars
6
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being rude and unprofessional.

Staff Performance

Certain staff members, particularly M, received high praise for their exceptional service, while others were noted for poor attitudes and lack of assistance.

Management Changes

Recent management changes have led to improvements in service for some customers, but others report a decline in quality and professionalism.

Pricing Issues

Several customers expressed dissatisfaction with high shipping costs and unexpected charges for packaging materials.
  • AC
    Antonia Culberson
    2 days ago
    5.0
    Really great service!! I needed notary services, printing, and shipment all in one go and the team here came into a clutch. Shoutout to Eric and Sapan came for all the help. Highly recommend if you need everything done at one place. Thank you for the help. ☺️
  • MK
    Mr K
    6 days ago
    1.0
    I’m extremely disappointed to have to write this, but the situation has become unacceptable. There is a male staff member whose personal hygiene is so poor that the odor inside the store is overwhelming. It is immediately noticeable upon entering and makes it genuinely unpleasant to remain inside. This is not a minor issue, it reflects poorly on the business and is actively driving customers away. Several people in the community have mentioned avoiding this location because of it. Management needs to address this promptly and directly. Basic hygiene is a minimum standard in any customer-facing environment.
  • GD
    Gohuskers Dunn
    Feb 18, 2026
    5.0
    We had some notarizing and file transferring done by the staff here. There was really no waiting, the staff was courteous, and the tasks were done as quickly as they could be. The shop has been remodeled recently, and it seemed to flow better for the customers, keeping theaisles clear.
  • NP
    New Path
    Feb 13, 2026
    5.0
    Great customer service! Staff Eric helped me and he was a very nice person with a hyper, and very funny personality he reminded me of myself πŸ˜‚. The owner was there as well and she was very helpful. The owner took her time to make sure I received everything I needed. It made me feel good when she told me to double check just to make sure the email went through. They were busy and they still made me feel important. Good Vibes πŸ˜‡
  • NJ
    nicole jennings
    Feb 10, 2026
    5.0
    I love this place! The customer service agent was so helpful! She helped me in pickingthe best box size and bag for my particular shipping issues and took the time to explain it all to me. Can't say enough as they were also very busy but she did it with ease while helping other customers as well. So happy they are here!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Renton offer?

The UPS Store #4579 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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