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Brand Certified

United States Postal Service

2.3
(466 reviews)

Business Details

7241 185th Ave NE, Redmond, WA
98052, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7241 185th Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7241 185th Ave NE, Redmond, WA
98052, United States

Hours

Reviews

2.3
466 reviews
5 stars
121
4 stars
20
3 stars
13
2 stars
15
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.

Passport Issues

Numerous complaints about canceled passport appointments and misinformation regarding availability, leading to frustration among customers.

Staff Performance

Mixed reviews on staff performance; while some employees received praise for their helpfulness, others were criticized for unprofessional behavior.

Delivery Problems

Many customers experienced issues with lost or misdelivered packages, contributing to a lack of trust in the postal service.

Accessibility

Customers noted difficulties in reaching the location, including inconsistent hours and unresponsive phone lines.
  • PS
    Premtim Selimi
    Feb 20, 2026
    1.0
    I ordered 4th times and only one time the order has arrived. In November 29.02€ not arrived In dezember 26.21€ not arrived In Januar 26.21€ arrived In februar 26.21€ not arrived And you didn't send me the money back for the order that didn't come Please! Have a self respekt and send the money back.
  • PC
    Penelope C
    Feb 3, 2026
    1.0
    It’s all so chronic; the lethargy, the unbearable heaviness of being; the pedantic processes; the joyless service.
  • LM
    Leticia Maria
    Jan 17, 2026
    1.0
    Is it a prerequisite to take your sweet time working here? They are a busier post office and always have 1 person at the counter who almost always is very very slow. DMV vibes.
  • ZB
    Zoya B
    Jan 12, 2026
    1.0
    Horrible service!!! Just 1 person works there.
  • RT
    Rena Tsantouli
    Dec 31, 2025
    1.0
    Long lines and they never have international stamps. When I suggested they at least have a sign when they are out of stamps so that people don’t wait in line they said they could call the manager. As if they cannot bring a simple suggestion up themselves.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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