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Visit your local Post Office™ at 7241 185th Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including rude staff and unhelpful responses to inquiries.
Appointment Issues
Numerous complaints about canceled passport appointments without notice and difficulty in scheduling new ones.
Delivery Problems
Frequent issues with lost or misdelivered packages, leading to frustration among customers.
Staffing Shortages
Customers noted that the location is often understaffed, resulting in long wait times and slow service.
Mixed Experiences
While some staff members received praise for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
MM
Marissa
5 days ago
5.0
While I can't speak to various issues that seem to be more with overall USPS itself and not this specific location, I will say the staff here is very nice, helpful, and efficient.
RP
Roee Peleg
Nov 15, 2025
1.0
Do not schedule a passport appointment here.
They will call you at the morning of the appointment (7:47AM on a Saturday morning in my case 🤦🏼♂️) just to let you know that they are short on staff and to ask you to reschedule.
Instead, go to the Bellevue USPS, they have walk in hours between 8AM to 9AM every day and Steve there will help you out
PP
PNWmommy
Nov 6, 2025
1.0
This location is not offering any walk in passport appointments yet they advertise on their website that they do from 8:00-9:00am Monday-Friday. So unless you have an appointment do not go here, go to the bel red Bellevue location the guy is so helpful. (Redmond location the staff also keep telling you how short staff or understaffed or how their staff have called out sick..)
CS
Chris Sipe
Nov 6, 2025
1.0
Was turned away for doing a walk in passport application. Please update the website to say you are not accepting walk ins at this time.
HL
Hyorim Lee
Nov 5, 2025
5.0
Excellent service! The staffs were efficient, helpful, and greeted me with warm smiles. Always a pleasant experience at this USPS location!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7241 185th Ave NE offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and you should complete and print your application form before applying.
Is it necessary to make an appointment for passport services at this location?
Appointments are needed for most passport services, which can be scheduled online; limited walk-in hours are available at select locations.
Does this Post Office provide passport photos, and what is the cost?
Passport photo services are available by appointment, and the fee is currently $15.
What are the operating hours for this USPS location?
Open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box online and access it after hours at this Post Office?
Yes, PO Boxes can be reserved online with in-person setup, and most locations offer 24/7 lobby access to PO Boxes, but hours may vary locally.
What nearby places can I visit around the United States Postal Service at 7241 185th Ave NE?
Nearby, you can visit Digital Double for printing services, Gigi's Organics restaurant for dining, and Redmond West Little League for sports activities.
How can the nearby Digital Double printing services complement my visit to the Post Office?
You can get professional printing or graphic design services at Digital Double nearby, which can help prepare documents before mailing or shipping at the Post Office.
Is there a place to eat nearby after visiting the Post Office?
Yes, Gigi's Organics is a restaurant close by where customers can enjoy a meal before or after their visit to the Post Office.
Are there community or recreational spots near the Post Office?
Redmond West Little League offers sports and recreation nearby, ideal if you want to attend or support local sports activities around your Post Office visit.