United States Postal Service

2.3
462 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7241 185th Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7241 185th Ave NE, Redmond, WA
98052, United States

Hours

Reviews

2.3
462 reviews
5 stars
121
4 stars
20
3 stars
13
2 stars
16
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some employees are praised for helpfulness, while others are criticized for rudeness and unprofessional behavior.

Passport Services

Frequent cancellations and poor communication regarding passport appointments, leading to significant customer frustration.

Long Wait Times

Customers consistently report long lines and slow service, particularly during busy hours.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and unresponsive customer service regarding delivery problems.
  • CF
    Candace Frohardt
    Jan 1, 2026
    5.0
    East to buy stamps from vendor tour machine
  • RT
    Rena Tsantouli
    Dec 31, 2025
    1.0
    Long lines and they never have international stamps. When I suggested they at least have a sign when they are out of stamps so that people don’t wait in line they said they could call the manager. As if they cannot bring a simple suggestion up themselves.
  • TS
    Tristan Steciw
    Dec 27, 2025
    5.0
    Did my own passport renewal by mail. Helped me verify information and procedures despite not being there for an actual passport appointment. Very helpful.
  • DP
    Dominic Postle
    Dec 22, 2025
    5.0
    Got fingerprinting done here - wanted to leave a review for others to know it was easy & quick
  • JG
    Jay Giri
    Dec 6, 2025
    1.0
    Shipped golf clubs to AZ today. Yodvinder who helped was very good. I left the carton unsealed so that he could verify its contents After Y gave it to a young African American girl to put it in the shipping bin, I asked them to add some tape to secure it.she said it would be $3.99 for the tape. I said ship it as is and walked out. She became indignant and angry saying ‘what is his name - oh I have it here on the box’. As though she was going to do something. I was doing my friend a favor - his name is on the box. Hope she does not take it out on his mail. Not a good experience. Rude, high and mighty attitude by the girl. If she worked in my company she would have been fired on the spot. She does not realize that without customers she would not have job. Next time I will go to the Duvall PO - very friendly and not busy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.