The UPS Store

3.2
286 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2022 in Redmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown Redmond Between Redmond Way And Cleveland Street.

Details

  • DeliveryNot available

Location

The UPS Store
16625 Redmond Way, Redmond, WA
98052, United States

Hours

Reviews

3.2
286 reviews
5 stars
149
4 stars
7
3 stars
3
2 stars
10
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

The store received mixed feedback on customer service, with many praising the staff for being friendly and helpful, while others reported rude behavior and poor service experiences.

Efficiency

Several customers highlighted the efficiency of the service, noting quick processing times for shipping and notarization, although some experienced delays and issues with package handling.

Management Changes

There were mentions of improvements in service quality under new ownership, with some long-time customers expressing satisfaction with the current management.

Inconsistency

Customers reported inconsistencies in service quality, with some experiencing excellent support while others faced significant issues, including lost packages and unhelpful staff.
  • BG
    Bryan Glasel
    Jan 3, 2026
    5.0
    Fast and friendly service. I don't think I was waiting for longer than two minutes before someone motioned for me to go to their station. Recommended.
  • MF
    mary anne Fombu
    Dec 29, 2025
    5.0
    Best shopping experience I have ever had .
  • DH
    Debra Heintz
    Dec 8, 2025
    5.0
    Customer service's top notch and I am so grateful for all they do for me as a customer
  • OO
    OK OK
    Nov 25, 2025
    5.0
    THE BEST SERVICE!!!! Such a great team , thank you for being amazing human beings!
  • TT
    Terrel
    Nov 20, 2025
    5.0
    The Redmond UPS store is the best. Every time I go to another branch, I regret it. Other places overcharge, say I can’t send to a PO Box, don’t let me use media mail, etc. I just take everything back and drive to Redmond. The employees here are always kind and patient, as well as knowledgeable. They have plenty of folks, so there’s rarely a line. The owner even guided me out of my parking spot once when I needed help. (The parking lot can be a little crowded, so you might want to avoid lunch and dinner rush.) I’ve been all over, save yourself the grief and head straight to Redmond.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Redmond provide?

The UPS Store #2022 in Redmond offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.