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Visit your local Post Office™ at 204 2nd St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is the worst post office ever and they always have the worst customer service. Not helpful at all and never help resolve any problems.
JT
Justine Tuttle
Sep 24, 2025
1.0
There was an issue with a package that caused me to need to come in to this location today. I was told by a USPS person on the phone, who was extremely kind and helpful, to come here to get it. At this location specifically, when I was telling them I had a package for pickup, the guy was extremely rude. He kept asking who told me to come in and when I said a person on the phone did, he kept trying to ask who it was. I wasn't sure and just said it was a person who called me. He wouldn't go back to check for it until multiple times of trying to explain the same thing. I can understand if he was just confused, but it didn’t appear that way as he was very rude during the entire interaction.
EG
Elizabeth Wilson Graben
Jun 20, 2025
5.0
The staff was so helpful! Vivian was able to help me and a friend get our packages home at the best rate possible 😁
JD
Joan Dungey
Jun 7, 2025
5.0
All clerks very helpful!!
DF
Dave Fechtel
Apr 16, 2019
2.0
I was there to drop off 3 preposted packages. I normally mail my eBay packages from the USPS Milton branch where I also have my PO box. I dropped my 3 packages in the drop box at about 3:30pm. I have to mention that the previous night I went somewhat out of my way to mail these same packages at the Pine St distribution center and their drop box was jammed. This is because the Milton branch only has small drop box doors which is frustrating and has been inconvenient at times. Back to Puyallup...I usually check my tracking info every night to verify that all my packages were scanned in and in transit. Last night none 3 packages were scanned in at that time. Today however 2 of the 3 showed scanned in at Milton, which may be because my return address is a Milton PO box. Either way 1 package is missing as far as I'm concerned. It's very important that my tracking is uploaded on time and that my package is scanned in on time for my eBay sellers status since I'm not a high volume seller, 1 or 2 late shipments can have a noticeable effect. The Milton branch has a pick up time of 5:30 and everyday all my packages are usually scanned in no later than 5:30, everytime in three years of doing business there. So the drop box door size is probably a tolerable trade off
after reading the other reviews for here and a couple other PO's and along with my experiences at a couple different local PO's I should be grateful for the consistent, reliable, honest, friendly, and helpful service that I have been receiving for the last 3 years at the USPS Milton branch. I can't understand the extreme differences consistency of quality of service between branches. It's not rocket science, it's been the same program for many years you think that it would be polished and fine tuned to at least be average, but most of all be consistent with scanning in for tracking and postmarking. I shouldn't have to stand in line to only have my packages scanned in because I can't trust that my packages might be "lost" especially if I utilize pre labeled postage, which lightens the load at the service counter. I'll update this with my end results.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 204 2nd St SW?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require scheduling an appointment online due to set hours. Limited walk-in hours are available at select locations.
How much does a passport photo cost at USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and follow instructions to complete setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 204 2nd St SW?
Monday to Friday, it is open from 8:30 AM to 5:00 PM; Saturday from 9:00 AM to 1:00 PM; it is closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the local Post Office for exact lobby hours.
Are there other Post Offices near this location?
Yes, nearby Post Offices include the US Post Office and Million Dollar Earth, which might offer additional services or options if you need alternatives.
What dining options are available near the United States Postal Service at 204 2nd St SW?
Nearby dining includes Fat Zach's Pizza, I Love Tacos LLC, Philly This sandwich shop, The Stone Soup Kitchen, and Anthem Coffee Company for coffee and snacks. They are great spots to visit before or after your postal errands.
What local amenities can I visit near the Post Office for community activities or services?
Close to the Post Office, you can visit the City of Puyallup Activity Center for community events, Kiwanis Kids Spray Park for family fun, and facilities like Noble Eyes & Vision Center for health services.