United States Postal Service

1.9
351 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13516 Meridian E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13516 Meridian E, Puyallup, WA
98373, United States

Hours

Reviews

1.9
351 reviews
5 stars
63
4 stars
16
3 stars
10
2 stars
10
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being helpful and courteous, while others are criticized for being rude and unprofessional.

Accessibility Issues

Many customers reported frustration with the self-service kiosk not being available 24/7 as advertised, and long wait times due to understaffing.

Delivery Problems

Numerous complaints about misdelivered packages, missing mail, and poor handling of important documents were noted.

Operational Hours

Customers expressed dissatisfaction with inconsistent operational hours, including early closures and locked doors despite advertised 24-hour access.
  • KH
    Kailah Hamilton
    Jan 6, 2026
    1.0
    Least helpful staff I’ve ever encountered.
  • RS
    Ray of Sunshine
    Dec 24, 2025
    1.0
    It wasn’t enough that our unit completely flooded; this post office also made the awesome move of marking our unit as vacant days after the flood and sending back every single package that was headed our way before we had any part of our lives sorted back out. Thanks for ruining our Christmas! 😁
  • JC
    James Conlin
    Dec 24, 2025
    1.0
    Closed at 730 pm on Tuesday.
  • PT
    Penelope Torgerson
    Dec 2, 2025
    1.0
    Not 24/7 as listed on website. USPS probably doesn’t care about the bad reviews, but this is such an inconvenience for people, as I imagine not many can come during business hours 9-5:30
  • BT
    B T
    Nov 22, 2025
    5.0
    Bothe employees were very helpful and polite. Everyone was courteous and respectful. Give respect and you will receive respect in return.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.