The UPS Store

3.2
165 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6202 in Puyallup offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of River Rd And N Meridian Near Fred Meyers.

Details

  • DeliveryNot available

Location

The UPS Store
1002 N Meridian, Puyallup, WA
98371, United States

Hours

Reviews

3.2
165 reviews
5 stars
78
4 stars
10
3 stars
4
2 stars
8
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unhelpful interactions, particularly with one employee, while others praised the friendliness and efficiency of different staff members.

Amazon Returns

Numerous reviews highlight issues with Amazon returns, including refusal to accept returns without a box and inconsistent adherence to Amazon's policies, leading to customer frustration.

Efficiency

Some customers noted that the store is efficient and quick in processing transactions, although this is often overshadowed by negative experiences with staff.

Store Management

Several reviews mention dissatisfaction with the management style of the owner, describing him as rude and unprofessional, which negatively impacts the overall customer experience.
  • JJ
    Joel Johnson
    Jan 1, 2026
    5.0
    Excellent customer service, we all have our off days but the team here has gone above and beyond more than they have not.
  • CC
    Chad
    Dec 28, 2025
    1.0
    The other reviews are not wrong. The owner is beyond rude and should not be working with the public in any capacity. He was literally screaming at an elderly lady because she didn't have the code ready for her Amazon return. Drive to South Hill UPS store and avoid this nightmare of a location.
  • BT
    Bobbi Timblin
    Dec 16, 2025
    5.0
    Have an PO Box here and the people are very friendly and helpful.
  • DV
    Don V
    Dec 8, 2025
    2.0
    Not the friendliness, straight to the point. Maybe overworked or maybe just rude. Probably will go to a different spot even though this 1 is closer.
  • CM
    Carissa Michelle
    Dec 4, 2025
    1.0
    oh my gosh! the korean man that works here i think he’s the owner he is SO DISRESEPCTFUL! i couldn’t believe it, ive never been treated so poorly at a ups store. he was yelling at me in front of customers telling me im not going to do nothing about the fact i didn’t have the right box & telling me i dont understand what he’s talking about.(i didn’t know i had the wrong box) it was so unprofessional and embarrassing. i will never come back here because of him. 0 stars! if you want your day ruined come here! oh yeah & as i was leaving he was grunting in frustration lol

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Puyallup offer?

The UPS Store in Puyallup offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.

What are the operating hours of The UPS Store in Puyallup?

The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.