Customer Service
Many customers reported poor customer service, particularly from a specific employee, leading to frustration and negative experiences.
Efficiency
Some reviews highlighted quick service and efficiency, especially during busy times, although this was inconsistent.
Rudeness
Several customers noted rudeness from staff, particularly the owner, which significantly impacted their willingness to return.
Amazon Returns
Numerous complaints were made about issues with Amazon returns, including refusal to accept returns without boxes, contrary to Amazon's policies.
Mixed Experiences
While some customers had positive experiences with friendly staff, many others reported negative interactions, indicating inconsistency in service quality.