The UPS Store

Reviews

• GT

  Green Thao

  Mar 2, 2026
  1.0
  This place is a hit or miss. Some workers don't know what they're doing and it can cost you or cause a lot of frustration and wasted time. Once, a lady charged me for making an Amazon return because my item wasn't in another box even though it was already perfectly packaged in a clean brown box with no other label or marks of any kind. I've made several returns before in boxes that had old markings and other stuff on it but had no trouble with it. She didn't communicate it to me either and just charged me. I was on a time crunch and had a toddler so I just paid and left. On a different occasion, I had scheduled a UPS pick up and was told in the instructions that if they miss me at pick up then they'll leave a label and I can drop off my package. I had an emergency and missed the pick up but all they left me was a UPS note marked that they attempted to pick up my package. 2 days later UPS shows up again and left me a label but I had already gone through the trouble of changing things on my end and driving 30 mins to drop it off myself instead. They could've easily marked on the paper they left me that they'll try again.
• CB

  Cystal Brown

  Jan 10, 2026
  5.0
  Fast and easy, nice service
• JL

  James Leverette

  Dec 28, 2025
  5.0
  Always helpfull
• SK

  Samantha Rose Knuuttila

  Dec 18, 2025
  5.0
  They were very fast and kind. They allowed me take the time to make sure the package was being sent to the right place, so appreciate the patience and consideration!
• JM

  Jon McKnight

  Dec 15, 2025
  5.0
  Always great experiences at this store. I avoid the USPS like the plague. Wanted to thank Grady for his "above and beyond" willingness to help and great communication skills. Thank you!

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