Brand Certified
United States Postal Service
2.2(141 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
19240 Jensen Way NE, Poulsbo, WA
98370, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 19240 Jensen Way NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
141 reviews
5 stars
35
4 stars
5
3 stars
3
2 stars
8
1 star
90
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported missing packages, failed deliveries, and inaccurate tracking information, leading to frustration and dissatisfaction.
Customer Service
While some staff members were praised for being friendly and helpful, many reviews highlighted poor customer service, rudeness, and lack of accountability from employees.
Operational Efficiency
Customers frequently mentioned slow service, long wait times, and inefficiencies in handling packages and mail, contributing to a negative experience.
Communication Problems
Many customers expressed frustration with the lack of communication from the post office regarding package status and delivery attempts.
- JWJordan WagnerFeb 19, 20261.0Missing packages. No help from office or communication from carrier.
- JJJeevanFeb 9, 20262.0More than half of my mail goes missing/undelivered mostly letters. Nobody steals my mail coz i even checked with a camera near mail box. It's just the incompetancy Allegedly.
- JDJan DohertyFeb 5, 20265.0The clerk was very helpful. He was nice and cheerful and that’s always a blessing to find somebody who’s serving the public to be a happy person.
- JVJamie VanderhawkJan 31, 20261.0This office has TWICE now FAILED to deliver Amazon packages to my home, less than 5 miles away from their offices. They go one lie further by saying that I requested the package be held for me to pick up when I PURCHASED next day home delivery. LIARS.
- CSCourtney ScintaJan 7, 20261.0This location lost a certified return receipt package that was supposed to be delivered to my house. I was home all day on the day of delivery. They said no one was home. I go to pick it up on the day they said I could come pick it up, it’s not there, they can’t find it. The staff member tried to get me to sign some form saying they could put it in my mailbox IF they find it, with no signature required . I refused. They filled out some paperwork and said they would call me if the found it. It’s been over a week and the sender let me know they received the receipt back unsigned. Where is my package? Theives at Poulsbo USPS
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 19240 Jensen Way NE offer?
The location offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also offer passport photo services. You need to complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the opening hours of the United States Postal Service at this address?
Monday to Friday, it is open from 8:30 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can search available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. Instructions to complete setup in person will be provided.
Does this Post Office provide after-hours access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It is recommended to check with this local Post Office specifically.
Where can I find passport photo services and what is the cost?
Passport photos are available by appointment at a fee of $15 at this location.
What nearby places can I visit before or after visiting this Post Office?
Nearby places include the Jewel Box Theatre for concerts and shows, Westside Pizza for dining, and Amy Darrington for home goods and furniture shopping.
Are there other services or businesses near the Post Office that could be useful?
Yes, customers can visit Bank of America for financial services, Happy Hour Salon for hair care, or Poppy Photography for professional photo needs.
How can nearby recreational locations enhance my visit to the Post Office?
You can enjoy sports and recreation at Impact Sports or North Kitsap United nearby, or attend community events like the Poulsbo Veterans Day Parade.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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