Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 19240 Jensen Way NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
135 reviews
5 stars
33
4 stars
5
3 stars
3
2 stars
6
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, many others reported rude and unprofessional behavior from employees.
Delivery Issues
Numerous complaints about packages not being delivered, marked as delivered incorrectly, or being returned to sender without proper attempts to deliver.
Organization Problems
Frequent issues with lost mail, misdelivered packages, and poor handling of customer requests, indicating a lack of organization and efficiency.
Long Wait Times
Customers expressed frustration with long wait times both in-store and on the phone, often due to understaffing.
Mixed Experiences
Some customers reported positive experiences, especially with specific staff members, but these were overshadowed by the overall negative feedback.
- PMPaul MarshallNov 12, 20253.0Usually very slow service.
- RDRyan DNov 7, 20251.0I get a slip every 2 weeks in my mail box asking to fill out who is getting mail at my address. Its getting annoying. We just got our 6th one again today.
- WWWyyldNov 3, 20251.0Poor customer service tracking a package and finding a solution for the issue. Would not deliver to a valid address. Told me the carrier would not get paid to deliver……what does that mean??? They frankly just don’t care to do their jobs.
- DDDee DNov 3, 20251.0Well i have a really vital priority mail letter that was mis shipped by silverdale to poulsbo. I went in to retrieve it and they said that it would be mailed back to silverdale and I would get it the next morning now its in Seattle. I had my ID card with an address and they didn't want to get it for me nor did they put it in the silverdale box like they told me to my face they would. I'm in a really tough situation now because how late this extremely important documentation is. Don't typically write reviews but this is serious. Not once but twice mis shipped a PRIORITY mail and did not do what they said AND I wont get it for another 3 days or posdibly more. THANKS!!!!
- DVDes VOct 10, 20255.0Had to mail out a postcard for the first time and Michael was very helpful and friendly! Explained the process, how to repurpose the specific stamps, and how to send it, but didnt make me feel dumb for not knowing how to do something so simple. Im visiting from another state so I cannot comment on the reliability of mailing, but I hope my recipient gets their post card!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 19240 Jensen Way NE offer?
The location offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also offer passport photo services. You need to complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the opening hours of the United States Postal Service at this address?
Monday to Friday, it is open from 8:30 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can search available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. Instructions to complete setup in person will be provided.
Does this Post Office provide after-hours access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It is recommended to check with this local Post Office specifically.
Where can I find passport photo services and what is the cost?
Passport photos are available by appointment at a fee of $15 at this location.
What nearby places can I visit before or after visiting this Post Office?
Nearby places include the Jewel Box Theatre for concerts and shows, Westside Pizza for dining, and Amy Darrington for home goods and furniture shopping.
Are there other services or businesses near the Post Office that could be useful?
Yes, customers can visit Bank of America for financial services, Happy Hour Salon for hair care, or Poppy Photography for professional photo needs.
How can nearby recreational locations enhance my visit to the Post Office?
You can enjoy sports and recreation at Impact Sports or North Kitsap United nearby, or attend community events like the Poulsbo Veterans Day Parade.