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The UPS Store

4.2
(198 reviews)

Business Details

19689 7th Ave NE, Poulsbo, WA
98370, United States
(360) 697-9044
https://locations.theupsstore.com/wa/poulsbo/19689-7th-ave-ne

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3442 in Poulsbo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Poulsbo Village Shopping Center Near Albertson's And Rite Aid.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
19689 7th Ave NE, Poulsbo, WA
98370, United States

Hours

Reviews

4.2
198 reviews
5 stars
147
4 stars
9
3 stars
3
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly, helpful, and efficient, there were also reports of rude and unhelpful behavior from some employees.

Service Issues

Customers experienced various service-related issues, including miscommunication about services offered, long wait times, and problems with package handling.

Customer Experience

Overall, the customer experience varied significantly, with some customers expressing satisfaction with quick service and others feeling frustrated by disorganization and lack of support.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding shipping costs and additional fees.
  • TG
    Tori Goldman
    Jan 17, 2026
    2.0
    Pleasant staff but incompetent. 3000.00 computer was delivered to them; It was carelessly thrown onto a pile of boxes in a corner, upside down. According to the employee, they "didn't understand why the manager just threw it there" .... He also informed the that the UPS driver carried it in and dropped it "which is why the box was ripped". He for whatever reason felt inclined to tell me this right after I watched him drop it as well due to the initial broken box. This was such a weird interaction and I'm just disappointed. Hopeful the PC isn't damaged.
  • MS
    Mike Slavin
    Dec 30, 2025
    5.0
    Staff is always pleasnt,.even when extremely busy
  • JA
    Julianna Alford
    Dec 11, 2025
    2.0
    Tried to mail a small lightweight box internationally from this store. I was quoted $450, but was told they could mail it thru the US postal service from there... for $175. After 30 minutes of the clerk trying to correctly fill out forms, I finally asked if I should just go to the post office. I just mailed the box at usps for $104.
  • JB
    James Beatty
    Oct 24, 2025
    1.0
    They don’t make it easy to drop off prepaid packages. While they have many signs insisting you wait to be helped there is not much useful information provided for customers who know how to package items at home.
  • GA
    Gavin Fink (Always_Insightful)
    Sep 13, 2025
    5.0
    Opened a P.O box. Great experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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