United States Postal Service

2.5
163 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1125 Bethel Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1125 Bethel Ave, Port Orchard, WA
98366, United States

Hours

Reviews

2.5
163 reviews
5 stars
46
4 stars
9
3 stars
9
2 stars
12
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the front desk, leading to negative experiences.

Delivery Issues

Frequent complaints about missed deliveries, misdelivered mail, and packages being left inappropriately.

Mixed Experiences

While some customers praised the helpfulness of certain employees, others had consistently negative interactions, indicating a lack of uniform service quality.

Operational Inefficiencies

Customers noted long wait times and disorganization, especially during busy periods, contributing to frustration.
  • JS
    Jason Scott
    Dec 27, 2025
    1.0
    As a military brat and being in the military I've traveled all over the United States and the world. This is by far the worst post office I have ever seen. From its rude workers to its total disrespect for policies and its patrons and litterally EVERYTHING in between. I wish there was a negative star rating.
  • CR
    Candice Ruud
    Dec 3, 2025
    1.0
    The mail carrier marked our address vacant without giving us any notice or warning, so we had no idea for weeks. When we went to the post office to address it the person at the front desk was pretty rude. They have also previously tossed parcels into our bushes instead of leaving them at the front door. I’ve never had a negative experience with a local mail carrier or post office before this.
  • VB
    Violet Byrns
    Dec 3, 2025
    5.0
    Always excellent service and very friendly postal workers!
  • PJ
    Patricia James
    Nov 27, 2025
    5.0
    Service is always excellent.
  • RN
    Raph Nonsense
    Nov 13, 2025
    1.0
    In all my years of renting different homes and working with the post office, especially when I had my car shop, I've never had a mailman be so petty. There's someone who's decided to hold our mail hostage because my Lincoln is parked near it (there has to be a car behind my RV, people have tried stealing it before). There's a new guy on route that delivers our mail just fine, but one of the repeat route drivers apparently doesn't like us. I'm seeing some of the other reviews on here and I'd bet it's the same driver causing others issues too.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.