United States Postal Service

2.5
160 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1125 Bethel Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1125 Bethel Ave, Port Orchard, WA
98366, United States

Hours

Reviews

2.5
160 reviews
5 stars
44
4 stars
9
3 stars
9
2 stars
12
1 star
86

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays, misdeliveries, and failed delivery attempts, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted rude and unhelpful staff interactions, with specific employees receiving negative mentions for their behavior.

Mixed Staff Performance

While some staff members were praised for their helpfulness and efficiency, others were criticized for being unprofessional and dismissive.

Inconsistent Service

Customers experienced inconsistencies in service quality, including issues with package tracking and mail handling.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, particularly with certain staff members who provided excellent service.
  • RN
    Raph Nonsense
    Nov 13, 2025
    1.0
    In all my years of renting different homes and working with the post office, especially when I had my car shop, I've never had a mailman be so petty. There's someone who's decided to hold our mail hostage because my Lincoln is parked near it (there has to be a car behind my RV, people have tried stealing it before). There's a new guy on route that delivers our mail just fine, but one of the repeat route drivers apparently doesn't like us. I'm seeing some of the other reviews on here and I'd bet it's the same driver causing others issues too.
  • KC
    K Cervantes
    Nov 7, 2025
    2.0
    I find it absolutely astonishing that a federal employee thought it appropriate to leave such a note in my mailbox in response to refused mail.
  • CC
    Courtney
    Oct 28, 2025
    1.0
    I sent a package from Washington state to California. Easy, right? A handmade gift for my grandfathers birthday. It’s now over a week and a half late because this incompetent “system” sent it to Iowa, then Minnesota, then Texas, then Arizona, and it’s still not delivered. I was worried so I stopped in to ask if this was normal. I was talked to like I was an idiot despite being completely polite and was told “we mail thousands of packages.” Doesn’t explain why you people can’t get a box from A to B without sending it to the other side of the country. What a joke. I’ll never use this trash service again. Unbelievable. If you want anything delivered even close to on time, use anyone else.
  • PL
    Patricia Lora
    Oct 2, 2025
    1.0
    I'm tired of receiving Mail from other people at my residence. I'm calling, but it's just a robot and they send us to customer service and NO one answer . Finally, Somebody answer this is going to be my third time talking to them is still nobody does nothing
  • MW
    Michael Wells
    Sep 30, 2025
    1.0
    This was the 3rd time this month that they didn't deliver our mail even though my tracking # showed out for delivery. If I paid for postage then it needs to be delivered when it says to. There's been times when they didn't even show up for 2 days. If you pay for a service you should get what your paying for....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.