United States Postal Service

2.6
23 reviews

About

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Visit your local Post Office™ at 93 Matheson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
93 Matheson St, Port Hadlock, WA
98339, United States

Hours

Reviews

2.6
23 reviews
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11
  • JJ
    juslookin3
    Jun 27, 2025
    2.0
    This P.O. has returned to sender 2 packages addressed to me, each about a year apart, somehow stating that no one lived here, even though I've been here for years, get mail regularly, work from home, and have vehicle in driveway. Tried calling office multiple times and no one ever answered phone. Finally went in shortly after last attempt, and clerk said she can't answer if it's busy even though no one else was waiting when I went in, so I suspect that they never answer. She said postmaster handles phone calls, but he leaves early, like 3 or 4PM (can't recall). Wouldn't it make sense to state that on its website if they cared? I eventually filed complaints via 800 # clerk, and got anonymous emails (I assume was postmaster?) that just apologized for mistakes, and left me feeling like it could happen again (which it did). 2nd package wasn't picked up by sender, and went to Atlanta Mail Recovery Center even though I filed missing mail claim stating what happened while it was in transit and asked for it to be resent to me. Nothing happened after months, and finally, USPS let the claim expire. Anyway, the bottom line is that some of the carriers are extremely negligent, and apparently, they have no accountability for such inexplicable errors, either at the local office, or with the USPS as a whole.
  • IW
    Indigo Wolf
    Dec 11, 2023
    1.0
    I needed to call about a very important package that I think may have been missed delivered to them I called the number and the phone rang 25 times . I hung up. Glad I don't do my business with these people!
  • GC
    GV Clemens
    Jul 22, 2021
    1.0
    This is the worst post office ever!! The customer service is horrible . I had multiple occasions where my package was delivered and it wasn’t in my box and when I asked them the lady told me they will get to it at some point and I asked her to look real quick and she told me she doesn’t to special requests and it’s not her problem. There was nobody there waiting and I told her it was really important and she said then you shouldn’t have mailed it! I’m switching to chimacum!
  • KW
    Kathi Williams
    May 29, 2019
    5.0
    received great customer service - Larry couldn't have been more helpful over a phone call and very considerate
  • KS
    Kris Springer
    Apr 6, 2019
    5.0
    My little post office is awesome. I can understand why no one wants to have their local branch shut down.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.