Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 93 Matheson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This P.O. has returned to sender 2 packages addressed to me, each about a year apart, somehow stating that no one lived here, even though I've been here for years, get mail regularly, work from home, and have vehicle in driveway. Tried calling office multiple times and no one ever answered phone. Finally went in shortly after last attempt, and clerk said she can't answer if it's busy even though no one else was waiting when I went in, so I suspect that they never answer. She said postmaster handles phone calls, but he leaves early, like 3 or 4PM (can't recall). Wouldn't it make sense to state that on its website if they cared? I eventually filed complaints via 800 # clerk, and got anonymous emails (I assume was postmaster?) that just apologized for mistakes, and left me feeling like it could happen again (which it did). 2nd package wasn't picked up by sender, and went to Atlanta Mail Recovery Center even though I filed missing mail claim stating what happened while it was in transit and asked for it to be resent to me. Nothing happened after months, and finally, USPS let the claim expire. Anyway, the bottom line is that some of the carriers are extremely negligent, and apparently, they have no accountability for such inexplicable errors, either at the local office, or with the USPS as a whole.
IW
Indigo Wolf
Dec 11, 2023
1.0
I needed to call about a very important package that I think may have been missed delivered to them I called the number and the phone rang 25 times . I hung up. Glad I don't do my business with these people!
GC
GV Clemens
Jul 22, 2021
1.0
This is the worst post office ever!! The customer service is horrible . I had multiple occasions where my package was delivered and it wasn’t in my box and when I asked them the lady told me they will get to it at some point and I asked her to look real quick and she told me she doesn’t to special requests and it’s not her problem. There was nobody there waiting and I told her it was really important and she said then you shouldn’t have mailed it! I’m switching to chimacum!
KW
Kathi Williams
May 29, 2019
5.0
received great customer service - Larry couldn't have been more helpful over a phone call and very considerate
KS
Kris Springer
Apr 6, 2019
5.0
My little post office is awesome. I can understand why no one wants to have their local branch shut down.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 93 Matheson St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most can also take your passport photo. Please complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours are offered at select locations.
What are the operating hours of this Post Office?
The Post Office at 93 Matheson St is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I rent a PO Box online and access it after hours?
Yes, you can search and reserve PO Boxes online. Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office directly.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Are there any nearby places where I can eat or get coffee before or after visiting the Post Office?
Yes, nearby places include Starbucks for coffee and Farm & Sea Grill for seafood and American cuisine, perfect for a meal or refreshment around your visit.
What nearby services can assist with printing or community support in the area?
Vet Connect/Olympic Community Action Programs offers printing services and community support, and Chimacum Creek Printing provides printing and sign making near the Post Office.
Is there a nearby bank or financial service for money orders or transfers?
Yes, nearby financial services include Kitsap Bank, Bank of America ATM, Coinstar for currency exchange, and Western Union for money transfer services.
Where can I find hardware or home improvement supplies near the Post Office?
The nearby Hadlock True Value Building Supply and True Value store provide hardware and home improvement supplies for your convenience.