United States Postal Service

3.2
23 reviews

About

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Visit your local Post Office™ at 21616 E Wellesley Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21616 E Wellesley Ave, Otis Orchards, WA
99027, United States

Hours

Reviews

3.2
23 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
0
1 star
10
  • JK
    Jordie Keblbek
    Nov 8, 2025
    5.0
    I've had to mail out a large amount of certified mail and the woman working was so kind and helpful! She was the only one working and helped me and everyone else that came in with a smile! I am so gretful for all her help today!
  • DW
    Donna Walker
    Oct 10, 2025
    5.0
    I love the staff at the Otis Orchards post office! I have lived in Otis for 38 years. In the past year I have gone through some major health concerns. The post office staff have been absolutely great helping me access my PO Box etc for mail and packages! They are always friendly and professional! Kudos
  • HG
    Halie Gronenthal
    Aug 13, 2025
    1.0
    I have visited this location twice, and on both occasions, the front desk representative has been noticeably discourteous. I extended the benefit of the doubt after my first visit, but the second interaction confirmed a consistent pattern of unprofessional behavior. During my first visit, I inquired about sending an overnight package and was told, in a noticeably rude tone, “You’re too late, the mail truck left at 3:00 p.m.” On my second visit, I made a point to arrive before that time. Before even processing my request, she remarked, “Do you know it will be $31?” in a way that implied I might be unable to afford it. She then stated, “We do not do overnight anymore, you would have to wait two days anyway, so it won’t get there until Friday,” again in a condescending manner. Her tone during both visits was consistently unfriendly and dismissive. This type of demeanor is not appropriate for a customer-facing role and reflects poorly on the overall service experience.
  • HG
    Hydi Gale
    Dec 18, 2021
    5.0
    Best friendly neighborhood post office! Love the guys at the counter, △⃒⃘lways helpful!
  • MJ
    Melanie Jones
    Mar 22, 2017
    1.0
    I have found that the employees are rude and dont want to help you when your mail is being stolen and or a stranger places a hold on your mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.