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Visit your local Post Office™ at 21616 E Wellesley Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I've had to mail out a large amount of certified mail and the woman working was so kind and helpful! She was the only one working and helped me and everyone else that came in with a smile! I am so gretful for all her help today!
DW
Donna Walker
Oct 10, 2025
5.0
I love the staff at the Otis Orchards post office! I have lived in Otis for 38 years. In the past year I have gone through some major health concerns. The post office staff have been absolutely great helping me access my PO Box etc for mail and packages! They are always friendly and professional! Kudos
HG
Halie Gronenthal
Aug 13, 2025
1.0
I have visited this location twice, and on both occasions, the front desk representative has been noticeably discourteous. I extended the benefit of the doubt after my first visit, but the second interaction confirmed a consistent pattern of unprofessional behavior.
During my first visit, I inquired about sending an overnight package and was told, in a noticeably rude tone, “You’re too late, the mail truck left at 3:00 p.m.” On my second visit, I made a point to arrive before that time. Before even processing my request, she remarked, “Do you know it will be $31?” in a way that implied I might be unable to afford it. She then stated, “We do not do overnight anymore, you would have to wait two days anyway, so it won’t get there until Friday,” again in a condescending manner.
Her tone during both visits was consistently unfriendly and dismissive. This type of demeanor is not appropriate for a customer-facing role and reflects poorly on the overall service experience.
HG
Hydi Gale
Dec 18, 2021
5.0
Best friendly neighborhood post office! Love the guys at the counter, △⃒⃘lways helpful!
MJ
Melanie Jones
Mar 22, 2017
1.0
I have found that the employees are rude and dont want to help you when your mail is being stolen and or a stranger places a hold on your mail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 21616 E Wellesley Ave?
This Post Office offers mail and package shipping, money orders, PO boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this Postal Service location?
Monday to Friday the Post Office is open from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and it is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely at the USPS website, then complete the setup in person at the location.
Can I access my PO Box after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary so please check with this Post Office for specific times.
What nearby places can I visit after mailing my packages at the Post Office on E Wellesley Ave?
You can enjoy a coffee or pastry at Jack and the Bean Shop, grab a pizza slice at River City Pizza, or have a meal at Otis Grill and The Otis Restaurant, all located nearby.
Are there any nearby fitness or recreational centers near the Post Office?
Yes, Otis Fitness is a local gym and active life venue close to the Post Office, perfect if you want to get a workout before or after your visit.
Where can I find hardware stores near the United States Postal Service on E Wellesley Ave?
Otis Orchards Hardware and Do It Best are nearby hardware and home improvement stores convenient for picking up supplies after your Post Office visit.