Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 900 Jefferson St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
319 reviews
5 stars
86
4 stars
17
3 stars
14
2 stars
16
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or aggressive.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over inconsistent delivery practices.
Communication Issues
Customers frequently mentioned difficulties in reaching the post office by phone and poor communication regarding package status and appointments.
Organizational Problems
Reviews highlighted a lack of organization within the office, leading to delays and confusion for customers trying to retrieve packages or resolve issues.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and efficiency.
- SKSherri King3 days ago1.0Had two packages to be delivered. The carrier left one in the mailbox and marked the other as "unable to access". Apparently the truck in my driveway was to big to walk around? Or they were too lazy to do it. Who knows if I will receive my package..
- KKKJan 5, 20265.0I have only had excellent interactions with the overworked/underpaid staff here. Everyone has been incredibly nice and helpful :)
- BBBayou BillyNov 20, 20251.0Had a weird experience here. I went to change the name on my adopted son's passport. I had all of the paperwork ready and went here ONLY to ship it, but this Filipina lady at the counter was almost refusing to ship the paperwork! She ended up shipping it, reluctantly, stating I better be prepared for it to be rejected (I have no idea why). Weeks later, I received the approval and the passport is coming on the 22nd. Thank you Marites.
- JBJason BaileyNov 17, 20251.0After showing up with my label to pick up a package that was apparently underpaid they could not find my package even though they said it was there. I went ahead and left 20 minutes after I left. I get a phone call saying they found the package. When I did come back, I said you know it would be really nice if you guys were a little bit more organized because me spending 40 minutes driving in total to pick up a package. One time is incredibly frustrating. The head postal worker seemed to care less and made it seem as if it was my fault that a package that I received was underpaid that I ordered online. Do better, your shop needs to get more organized when you’re expecting people to come in and then you still can’t find their package that’s unacceptable In any other world, if you were a commodity you’d be fired for not doing your job appropriately For reference, this is the second time in three weeks. They have not been able to find my package.
- VEViolet ElliottNov 14, 20251.0They are incredibly rude and the person who delivers our mail routinely doesn’t deliver packages for zero reason. Even if address is right, there’s room in the box, and the bigger boxes are available if it doesn’t fit within our main mail box. When questioned on where my package is, the folks at the front desk will immediately try to shew you away and not even check to see if they do have it. Insist that they have sent it back when it hasn’t even been 24hrs. Both times they have begrudgely taken my phone number just to call me not even an hour later admitting that they did find it. So I have to circle back and take more time to try and retrieve my package before they REALLY do send it back. I understand that the work load is larger this time of year because of the holidays, but this happens year round. And if the people at the counter were even half decent and treated me like a human being for the mistake of THEIR driver, I wouldn’t feel the way I do. If you live in apartment complex, don’t waste your time and get a P.O. Box.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 900 Jefferson St SE offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications and offer passport photo services. You should complete and print your application form before applying.
Is an appointment required for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service location at 900 Jefferson St SE?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at the USPS website, completing the setup in person at your local Post Office.
How do I access my PO Box after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for precise lobby access times.
What nearby places can help me find the United States Postal Service at 900 Jefferson St SE?
Nearby landmarks include the Olympia Capitol Building & Campus and other local USPS locations such as Olympia Post Office and US Post Office, which can help orient you to this Post Office.
What local businesses are near the United States Postal Service that customers might visit?
Customers might also visit Bavarian Window Cleaning for automotive repair, Schroeter Law PLLC for legal services, or Friendly Water for the World, a community charity nearby.
Are there any nearby services for pet care close to the 900 Jefferson St SE Post Office?
Yes, pet services including Home Sweet Home Pet Care and The Super Groomer are conveniently located nearby for pet sitting, grooming, and boarding.
Where can I find additional USPS information or schedule passport appointments online?
Visit the USPS official website or schedule passport services using the USPS online scheduler at https://tools.usps.com/rcas.htm.