United States Postal Service

3.5
75 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 400 Cooper Point Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Cooper Point Rd SW, Olympia, WA
98502, United States

Hours

Reviews

3.5
75 reviews
5 stars
37
4 stars
9
3 stars
6
2 stars
2
1 star
21
  • AW
    Alex Walter
    Nov 12, 2025
    1.0
    if I could leave zero stars I would. Went to this location today to inquire about an address change that I did online. The guy at the counter was extremely rude and unhelpful. As soon as my husband expressed his needs, he instantly had an attitude and did not want to help us. I then had to call the customer service line to get my problem resolved. There was also another gentleman working and he did not even offer to help us or mediate the situation. I would stay away from this location if I were you.
  • LP
    L.T. Paull
    Nov 8, 2025
    5.0
    Always friendly and the line moves quickly
  • AE
    Alyssa Enriquez
    Oct 14, 2025
    1.0
    if i could give no starts i would. came in the morning with a depop order to ship. shipping was already paid for and the clerk refused to scan my qr code and said i needed to buy a box to put the clothes in when shipping is already paid for that’s not how it works. i’m not paying for shipping that’s already been paid for. i had the shipping label printed already for him. very frustrating experience and a waste of time
  • ES
    Etienne Santini
    Sep 27, 2025
    1.0
    When sending mail, the staff did not take the time to manually enter the address I provided. They relied on the system and sent it to the nearest location even though I had given them the correct one. This caused unnecessary delivery problems. When I asked for help with undelivered mail that came from their own store, no effort was made to check on the status. I was simply told to go to the website. The same response was given when I asked about filing a claim and there was no guidance or support. Overall, there was no real attempt to help me resolve the issue and the lack of customer service was very disappointing.
  • CH
    Cam Hilliard
    Sep 7, 2025
    1.0
    Package dropped off, put on the wrong truck massively delaying the delivery to a customer. Supposed to be delivered by 8/25 - - it is now 9/7 and the status only just updated to show that it's delayed and working it's way back down. Ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.