Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1902 in Olympia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Planet Fitness On Cooper Point Road.
Details
- DeliveryNot available
- Curbside pickupNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceNot available
Location
Hours
Reviews
4.2
328 reviews
5 stars
252
4 stars
9
3 stars
7
2 stars
6
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and professional, although there are notable instances of rudeness from some employees.
Efficiency
Many customers appreciate the quick service and efficient handling of packages, especially for Amazon returns.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly for services and materials, which some customers find excessive.
Mixed Experiences
While many customers report positive experiences, there are significant complaints about specific employees and inconsistent service quality.
- DRDavid RezaJan 5, 20261.0They wanted $119 to PACK a 31” wide item into a box. Not $119 to ship it. $119 for a box to fit 31”x26”x26 in. Scam garbage people
- LCLaurel CroseJan 3, 20261.0Whatever happened to customer service we once knew it. Apparently it is a thing of the past. I ordered a couple gifts from Urban Outfitters for my granddaughter for Christmas. I had the package delivered to your store as she lives in West Olympia, I live in Lacey. I sent the pickup information to my granddaughter so she could present it to pick up the package. She was not allowed to pick it up the package because her last name didn't match the name on the package. I became upset when she was told it was not possible for that reason. I called to speak to the owner to see if there was a way for her to pick it up with verbal approval but was told the owners were at lunch. I asked for call back once the owners returned from lunch. I explained to the employee that I would appreciate a call back before 3:00 pm because had to leave then. I waited a reasonable amount of time for a return call. Nothing! I called and asked to the speak to the owner a second time. This time I was to told the owner wasn't there. That the owner doesn't work there. Conflicting stories. The second person told me he could not release the package to my granddaughter and that it is was now property of UPS, and it was a corporate rule that package couldn't be released. I told the person I spoke to that I wanted to add her name in order for her to pick up her clothes. We can't do that for the reason listed above. I'm seventy five years old, are employees not given permission to think on their own? To provide stellar customer service, like how can we work together to figure this out. I paid for package,chose where to have it delivered but now it is the property of UPS. That is not acceptable to me. I will admit I lost my cool. At my age my filters are pretty much non existant.
- BLBenjamin LeeDec 29, 20251.0They will charge you $1.37 to print a label for a prepaid ground package. Tiny, cramped store with long lines.
- PLPam LoushinDec 1, 20255.0Easy peasy this is by far the best ups store (cooper point) you all are great kind and considerate great customer service wishing you all a merry Christmas through your busy season
- JRJH RWNov 28, 20255.0This place is always busy. But the staff is super friendly, quick but also super helpful
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1902 in Olympia offer?
The UPS Store #1902 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #1902 located?
It is located at 1001 Cooper Pt Rd SW #140, Olympia, WA 98502, across from Planet Fitness on Cooper Point Road.
What are the operating hours of The UPS Store #1902?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #1902 open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #1902?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1902 offer in-store services and pickups?
Yes, the store offers in-store shopping, in-store pickup, and onsite services, but does not provide delivery or curbside pickup.
What nearby points of interest can I visit when I go to The UPS Store #1902?
Nearby you can visit Planet Fitness across the street for a workout, and enjoy a meal at Subway or Dickey's Barbecue Pit located nearby.
Are there nearby services that complement The UPS Store's offerings?
Yes, nearby services include Shred Nations for shredding, Hertz Rent A Car for vehicle rental, and Jet Consulting Services offering IT and professional services.
Can The UPS Store customers access beauty and wellness services nearby?
Yes, several beauty and spa options such as Raxhellam, stephhui, Jasminnlily, and Darcey angel are located near The UPS Store.
How can I contact The UPS Store #1902 and where can I find more information?
You can call them at +1 360-705-2636, email store1902@theupsstore.com, visit their website at https://locations.theupsstore.com/wa/olympia/1001-cooper-pt-rd-sw, or check their Facebook page TheUPSStore1902.