Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1155 SE City Beach St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1155 SE City Beach St, Oak Harbor, WA
98277, United States
Hours
Reviews
2.1
144 reviews
5 stars
31
4 stars
4
3 stars
3
2 stars
14
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported consistent problems with mail delivery, including missing packages, incorrect deliveries, and packages marked as delivered but not received.
Accessibility
Customers expressed frustration over limited access to services, particularly the post office closing early and not being open on weekends.
Staff Competence
Several reviews mentioned a lack of training and knowledge among staff, leading to confusion and mistakes in handling packages and services.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism, indicating that experiences can vary.
- GGgummybearzclan2 days ago1.0I’ve consistently had issues with this post office closing around 5 PM (before most people get off work) and they lock the doors to even the self serve area. Once the doors are locked, PO boxes are completely inaccessible, package drop off is impossible, and even the self service kiosk cannot be used. On my most recent visit, I could see a staff member inside and knocked on the door to ask for assistance, but I was ignored. This kind of unprofessional behavior is incredibly frustrating, especially when it has been an ongoing issue for years. A post office should at least allow access to PO boxes and self service options after the counter closes. As it stands, this location is extremely inconvenient and unreliable for anyone with a standard work schedule.
- RKRoxanne KetchamNov 15, 20251.0I have mail missing. They keep delivering other people’s mail to my house and now my drivers license probably was delivered to the wrong address.
- KHKorey HansonSep 1, 20251.0Sad that the upkeep on the outside is not taken care of and looks run down. I think this is the only post office that closes its lobby in the evening and not open on Saturday's. Wish more pride was taken.
- INIan NielsenAug 30, 20251.0What a joke, I paid extra for a package to ship next day, they said no one was home when TWO people were home waiting. Now it's the weekend and I have to wait until monday
- PBPaola BarajasAug 4, 20251.0We weren’t receiving our mail because the new delivery driver said our “mailbox wasn’t high enough”. I recently had a baby and now I’m jumping through obstacles just get her social security card so I can get her on my health insurance. I’m beyond livid.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1155 SE City Beach St?
You can send mail and packages, acquire money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can usually take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office, and what do they cost?
You can reserve a PO Box online or in person with two forms of ID. Prices vary by location; check availability and pricing online by entering your ZIP Code.
Is there 24/7 access to PO Boxes in the lobby at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes although access hours may vary, so check with this Post Office for specifics.
Are there nearby postal services if I need alternatives or additional assistance?
Yes, nearby alternatives include 'US Post Office' and 'Pony Mailing & Business Center' that provide similar mailing and shipping services.
What local businesses can I visit near the Post Office for beauty or wellness services?
Nearby you can visit 'Top Nails' and 'Happy Nails & Spa' for nail and beauty services, and 'ALTA Weight Loss and Wellness' for wellness support.
Are there any educational or recreational facilities close to this Post Office?
Yes, nearby places include 'Oak Harbor High School' for education, and 'Sho-Rin-Ryu Seibukan Karatedo and Matayoshi Kobudo' for martial arts and recreational activities.
How can nearby services like 'Whidbey Vision Care' or 'His Place Christian Book Store' complement my visit to the Post Office?
You can conveniently combine your Post Office visit with eye care at 'Whidbey Vision Care' or find gifts and books at 'His Place Christian Book Store', both located nearby.