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United States Postal Service

2.1
(147 reviews)

Business Details

1155 SE City Beach St, Oak Harbor, WA
98277, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1155 SE City Beach St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1155 SE City Beach St, Oak Harbor, WA
98277, United States

Hours

Reviews

2.1
147 reviews
5 stars
31
4 stars
4
3 stars
3
2 stars
14
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of respect and assistance.

Delivery Issues

Frequent complaints about missed deliveries, misdelivered mail, and packages not being delivered despite being marked as out for delivery.

Accessibility

Customers reported issues with the post office's hours, particularly the early closing time and lack of access to PO boxes after hours.

Staff Competence

Several reviews indicated a lack of training and knowledge among staff, leading to confusion and errors in handling packages and services.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some positive interactions.
  • GW
    Gracy Woollet
    Feb 16, 2026
    1.0
    Constantly closed before 5, closed all weekend now came on Monday, 5 people are waiting outside its closed at 11 am should have been open 2 hours at that point. I sat there and watched more then 2 people including my bf go up and try to deliver their packages but too there surprise as-well as mine it was locked!! Very unprofessional for a government owner building do better!!
  • NR
    Nikki Rice
    Feb 3, 2026
    1.0
    Bryan was the employee I encountered and he was just a miserable person not only with me but with an old gentleman behind me. I asked for stamps. He pulled out a stack of stamps and said “how many” I said “how much is that” he then replied “15 buck” I sat for a second before responding because I didn’t need a stack. I then said “I just need a few, how much for just a sleeve” he then replied “ I just told you 15 didn’t I” Little to no respect, took everything I had to not go off on this dude. Definitely wouldn’t have him dealing with customers!!
  • OB
    Olivia Blevins
    Jan 28, 2026
    1.0
    We had a terrible time at the post office today attempting to get passports. I booked an appointment online well in advance for passports and photos. Got there about 10 minutes early, coming from the south end with a baby and 4 year old. Then waited until 15-20 minutes past our appointment time. The man "helping" us said we were missing lots of information on my daughter's form and we can't do it today. I asked what is missing and he said you just have to look at it and see. Finally he said there are blank boxes. But the blank boxes were things for occupations and marriage which don't apply for a child. He never said what we were actually missing. Then advised us to get pictures elsewhere because children can take too much time! He ended up kicking us out of this appointment and not even ringing up our stamps; another employee had to do that for us. It may seem insignificant, but taking an hour and a half of driving, getting paperwork together, and carting a 2 month old and 4 year old there to wait in a crowded tiny space, just to be turned away for what appeared no reason, was awful. And unless I want to go off island, I am stuck trying again at this same place.
  • GG
    gummybearzclan
    Jan 10, 2026
    1.0
    I’ve consistently had issues with this post office closing around 5 PM (before most people get off work) and they lock the doors to even the self serve area. Once the doors are locked, PO boxes are completely inaccessible, package drop off is impossible, and even the self service kiosk cannot be used. On my most recent visit, I could see a staff member inside and knocked on the door to ask for assistance, but I was ignored. This kind of unprofessional behavior is incredibly frustrating, especially when it has been an ongoing issue for years. A post office should at least allow access to PO boxes and self service options after the counter closes. As it stands, this location is extremely inconvenient and unreliable for anyone with a standard work schedule.
  • RK
    Roxanne Ketcham
    Nov 15, 2025
    1.0
    I have mail missing. They keep delivering other people’s mail to my house and now my drivers license probably was delivered to the wrong address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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