Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1155 SE City Beach St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
147 reviews
5 stars
31
4 stars
4
3 stars
3
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of respect and assistance.
Delivery Issues
Frequent complaints about missed deliveries, misdelivered mail, and packages not being delivered despite being marked as out for delivery.
Accessibility
Customers reported issues with the post office's hours, particularly the early closing time and lack of access to PO boxes after hours.
Staff Competence
Several reviews indicated a lack of training and knowledge among staff, leading to confusion and errors in handling packages and services.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some positive interactions.
GW
Gracy Woollet
Feb 16, 2026
1.0
Constantly closed before 5, closed all weekend now came on Monday, 5 people are waiting outside its closed at 11 am should have been open 2 hours at that point. I sat there and watched more then 2 people including my bf go up and try to deliver their packages but too there surprise as-well as mine it was locked!! Very unprofessional for a government owner building do better!!
NR
Nikki Rice
Feb 3, 2026
1.0
Bryan was the employee I encountered and he was just a miserable person not only with me but with an old gentleman behind me. I asked for stamps. He pulled out a stack of stamps and said “how many” I said “how much is that” he then replied “15 buck” I sat for a second before responding because I didn’t need a stack. I then said “I just need a few, how much for just a sleeve” he then replied “ I just told you 15 didn’t I”
Little to no respect, took everything I had to not go off on this dude. Definitely wouldn’t have him dealing with customers!!
OB
Olivia Blevins
Jan 28, 2026
1.0
We had a terrible time at the post office today attempting to get passports. I booked an appointment online well in advance for passports and photos. Got there about 10 minutes early, coming from the south end with a baby and 4 year old. Then waited until 15-20 minutes past our appointment time. The man "helping" us said we were missing lots of information on my daughter's form and we can't do it today. I asked what is missing and he said you just have to look at it and see. Finally he said there are blank boxes. But the blank boxes were things for occupations and marriage which don't apply for a child. He never said what we were actually missing. Then advised us to get pictures elsewhere because children can take too much time! He ended up kicking us out of this appointment and not even ringing up our stamps; another employee had to do that for us. It may seem insignificant, but taking an hour and a half of driving, getting paperwork together, and carting a 2 month old and 4 year old there to wait in a crowded tiny space, just to be turned away for what appeared no reason, was awful. And unless I want to go off island, I am stuck trying again at this same place.
GG
gummybearzclan
Jan 10, 2026
1.0
I’ve consistently had issues with this post office closing around 5 PM (before most people get off work) and they lock the doors to even the self serve area. Once the doors are locked, PO boxes are completely inaccessible, package drop off is impossible, and even the self service kiosk cannot be used.
On my most recent visit, I could see a staff member inside and knocked on the door to ask for assistance, but I was ignored. This kind of unprofessional behavior is incredibly frustrating, especially when it has been an ongoing issue for years.
A post office should at least allow access to PO boxes and self service options after the counter closes. As it stands, this location is extremely inconvenient and unreliable for anyone with a standard work schedule.
RK
Roxanne Ketcham
Nov 15, 2025
1.0
I have mail missing. They keep delivering other people’s mail to my house and now my drivers license probably was delivered to the wrong address.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1155 SE City Beach St?
You can send mail and packages, acquire money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can usually take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office, and what do they cost?
You can reserve a PO Box online or in person with two forms of ID. Prices vary by location; check availability and pricing online by entering your ZIP Code.
Is there 24/7 access to PO Boxes in the lobby at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes although access hours may vary, so check with this Post Office for specifics.
Are there nearby postal services if I need alternatives or additional assistance?
Yes, nearby alternatives include 'US Post Office' and 'Pony Mailing & Business Center' that provide similar mailing and shipping services.
What local businesses can I visit near the Post Office for beauty or wellness services?
Nearby you can visit 'Top Nails' and 'Happy Nails & Spa' for nail and beauty services, and 'ALTA Weight Loss and Wellness' for wellness support.
Are there any educational or recreational facilities close to this Post Office?
Yes, nearby places include 'Oak Harbor High School' for education, and 'Sho-Rin-Ryu Seibukan Karatedo and Matayoshi Kobudo' for martial arts and recreational activities.
How can nearby services like 'Whidbey Vision Care' or 'His Place Christian Book Store' complement my visit to the Post Office?
You can conveniently combine your Post Office visit with eye care at 'Whidbey Vision Care' or find gifts and books at 'His Place Christian Book Store', both located nearby.
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