Brand Certified
United States Postal Service
2.0(156 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
223 W 3rd Ave, Moses Lake, WA
98837, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 223 W 3rd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
156 reviews
5 stars
31
4 stars
6
3 stars
5
2 stars
9
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Delivery Issues
Numerous reviews highlighted problems with package deliveries, including misdeliveries, late deliveries, and packages marked as delivered but not received.
Mixed Experiences
While some customers praised the helpfulness of certain staff members, others expressed frustration with the overall service quality and efficiency.
Long Wait Times
Several reviews mentioned long lines and slow service at the post office, contributing to customer dissatisfaction.
- EME. M.Feb 26, 20261.0They constantly close early and you can't get to your POBox. Very irritating, especially when you need time sensitive documents. Not sure if they have security issues but never had this much trouble getting to a POBox and I've had 3 in Washington, 2 in Arizona and one in Hawaii and they were on Hawaiian time. Cierran temprano constantemente. No puedo acceder a mi buzón.
- LTLady TazzFeb 18, 20261.0I'd rather choose no stars. I set up an appointment for a passport, and the time I was given was 245-3p... I understood that to mean that, since they only did this on certain days and times, I could come in any time between 245p and 3p. I came in at 250. When I was called to the counter, this is how the conversation went: "How can I help you?" "Hi, I have an appointment for my passport at 3p." "We don't have any appointments at 3p. Our last appointment was at 245." "Oh. The notification I received stated 245p to 3p, so I thought it was a timeframe." "No. The appointment starts at 245, and ends at 3." ... "Okay. Well, thank you." "Yep." I walk away feeling extremely low, and having received no form of customer service at all. Not a single: "I'm sorry there was a misunderstanding." "Would you like to reschedule?" Or even the cover-it-all question: "Is there anything else I can help you with today?" I knew I should have waited for the lady with the crew cut & tattoos; she's who I normally have to service my USPS needs, she's always friendly & informative. But that woman today? Yeah - I'll be doing my best to NOT have to deal with her again. I'd wait for however long for another person to be free just to NOT have to communicate with her. I know it may sound strange, but she hurt my feelings a bit. Her tone was so 'I can't wait to leave.'
- TCT CurtissFeb 12, 20265.0Always quick and helpful. Thanks.
- NNNathan11_16Nov 15, 20255.0Ive never visited but it looks cool
- ZGZi GApr 1, 20211.0The worst post office I have ever had to deal with. They were supposed to get me a new key for my mailbox. My landlord paid for a key and had to repeatedly call and ask when my key would be made but they had told me multiple times that he didn't pay for one and I should pay for a po box. And I had my mail on hold and would not tell me that I'd have to renew the hold and just send my mail back.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 223 W 3rd Ave in Moses Lake?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access various postal services.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 223 W 3rd Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 11:00 AM to 2:00 PM, and closed on Sundays.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the Moses Lake USPS and how?
Yes, you can search and reserve PO Boxes online or apply in person with two valid IDs and a completed application at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specific lobby hours.
What places are near the United States Postal Service on 223 W 3rd Ave that I might visit?
Nearby you can find Downtown Moses Lake for shopping and activities, Well Read Books bookstore for browsing, and Red Door Cafe for coffee and meals.
How can nearby transit stations or points of interest help me find the USPS location in Moses Lake?
The USPS is centrally located near key spots like Downtown Moses Lake and other post offices, making it easy to find when visiting or using local transit.
Are there any wellness or fitness centers near this USPS location?
Yes, nearby wellness spots include Freewind Martial Arts, O2 Studio Yoga, Allison Aguilar massage therapy, and Ballet Academy for dance classes.
Brand Certified Facts from United States Postal Service
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