Business Details
815 North Stratford Road, Moses Lake, WA
98837, United States
Certified by Staples • Feb 22, 2026
(509) 765-4600
Certified by Staples • Feb 22, 2026
https://stores.staples.com/wa/moses-lake/815-north-stratford-road
Certified by Staples • Feb 22, 2026
About
Certified by Staples • Feb 22, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Moses Lake, WA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Feb 22, 2026
Hours
Certified by Staples • Feb 22, 2026
Reviews
4.5
137 reviews
5 stars
107
4 stars
15
3 stars2
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, providing excellent service during their visits.
Professionalism
While most interactions were positive, some customers reported unprofessional comments from staff, indicating a need for improved training in customer interactions.
Product Availability
Several reviews noted issues with product availability, with customers frequently finding advertised items out of stock.
Store Environment
The store was generally described as clean, well-stocked, and organized, contributing to a pleasant shopping experience.
- LMLanae McDermottFeb 12, 20265.0I have been to this store several times for help with printing and returning items. Every single interaction, with every employee, has been 5 stars. They are all extremely helpful and pleasant to work with. Not only towards me but other customers I see them working with.
- AMAdriana A MoncadaFeb 3, 20265.0Wow, the staff was extremally attentive to my presents in the store.
- KUkay updegraveFeb 3, 20265.0Experienced staff, efficient, timely
- MMMarcelinoJan 26, 20261.0I visited the Staples location to inquire about potential repair options for my MacBook Pro and explained the situation clearly and respectfully. During the interaction, a staff member responded with the comment, “That’ll teach you to drink something better than tequila.” While I understand humor may sometimes be intended, this comment felt unprofessional and dismissive in a customer service setting. I was seeking technical assistance, not judgment or sarcasm. Comments like this can make customers feel uncomfortable and discouraged from asking for help. I’m sharing this feedback because I expect a respectful and professional experience when interacting with staff, regardless of the situation. I hope this can be addressed so future customers receive service that reflects Staples’ standards.
- MJM JDec 20, 20251.0Sometimes the customer service is good, however there is no sense of situation awareness or urgency when there are lines forming in the store and you have to point out the obvious to an associate. Talk about acting like a bump on a log for trying to get some customer help. Some associates act put out in like a bump on a log for asking them to do a job they get paid to do.
Frequently Asked Questions About Staples
What types of services does Staples in Moses Lake provide?
Staples in Moses Lake offers printing, shipping, technology, travel, recycling, direct mail, design, passport photos, and iPostal1 services.
What are the store hours for Staples in Moses Lake?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Staples Moses Lake located?
Staples is located at 815 North Stratford Road, Suite B, Moses Lake, WA 98837.
What payment options are accepted at Staples Moses Lake?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples offer same-day delivery and curbside pickup services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are some popular product brands available at Staples Moses Lake?
Staples carries brands like Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and many more.
Can I recycle electronics and ink cartridges at Staples Moses Lake?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What nearby businesses can I visit along with Staples in Moses Lake?
Nearby businesses include Big 5 Sporting Goods for outdoor gear, UPS Alliance Shipping Partner for courier services, and Big Lots for discount shopping.
Where can I find food options near Staples Moses Lake?
Close to Staples, you can find McDonald's, Burger King, Arby's, and Sumo Hibachi & Sushi for various dining choices.
Are there any fitness or recreational places near Staples in Moses Lake?
Yes, Planet Fitness gym is nearby for fitness activities, and Ross Plaza offers parking and park space for travel and recreation.
Brand Certified Facts from Staples
Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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