United States Postal Service

2.6
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 122 N Blakeley St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
122 N Blakeley St, Monroe, WA
98272, United States

Hours

Reviews

2.6
126 reviews
5 stars
41
4 stars
8
3 stars
7
2 stars
2
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful, while others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or mishandled, leading to frustration among customers.

Passport Services

Many customers experienced poor service and lack of knowledge regarding passport applications, resulting in wasted time and confusion.

Staff Attitude

Several reviews highlight a negative attitude from staff, particularly at the front counter, impacting overall customer experience.

Overall Satisfaction

While some customers report positive experiences, the majority express dissatisfaction with service quality, leading to a low overall rating.
  • TT
    Tay
    3 days ago
    1.0
    The lady working yesterday with black hair charged me $27 to make copies of my documents. Outrageous! Unacceptable to charge people this much for copies!
  • RM
    R Mc192
    Dec 19, 2025
    5.0
    Helpful with my shipping needs, knowledgeable and professional! Great place to do business!
  • RM
    Roman M.
    Nov 19, 2025
    5.0
    Jong Jin was super nice and helpful. Thanks
  • AC
    Andrew Carter
    Nov 3, 2025
    1.0
    Make sure to not get an appointment for a passport. They will move you infront of those that have did.
  • DP
    Dawn Pearce
    Oct 18, 2025
    4.0
    Getting to expensive

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.