Business Details
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The UPS Store #2904 in Monroe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kelsey Plaza Across The Street From The Galaxy Theater.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
87 reviews
5 stars
67
4 stars
2
3 stars
2
2 stars
2
1 star
14
- SSS S6 days ago5.0This is a great UPS location. The staff are always welcoming and happy to help us. We do our Amazon returns here amd they have 2 stations that you can pack your returns yourself and drop off. The parking is always available.
- KDKristi DouglasNov 5, 20251.0I wanted to share feedback about an unpleasant experience I recently had at your store. I want to start by noting that I usually receive excellent service during my visits, which makes this incident particularly disappointing. When I arrived with two Amazon returns, Mario assisted me. He was friendly, professional, and very polite — an excellent representative of your team. However, the experience with another associate was quite the opposite. I did not catch her name, but she appeared to be a young woman with blondish, shoulder-length hair and possibly a nose ring. While assisting another customer nearby, she displayed a noticeably unfriendly demeanor — no greeting, no engagement, and a constant scowl. During my interaction with Mario, after he scanned my first item, I placed it on the shared scale between them. Without saying a word, she abruptly and aggressively pushed /swiped my package off the scale because she needed to use it. Her body language and expression made it clear she was irritated, and she made no effort to communicate courteously. A simple, polite request to move the item would have completely changed the interaction. Unfortunately, her behavior reflected a lack of professionalism and customer service skills. I hope this feedback can serve as a reminder of the importance of kindness and respectful communication, especially for employees representing your brand at the front of the store. Thank you for taking the time to read my message. I appreciate your attention to this matter.
- KKKaitlynOct 10, 20252.0The workers are great. 5 stars. But the new layout of the store is terrible. People are tripping over each other.
- KRKeli RogersOct 7, 20255.0Best customer service. And the owner is an absolute GEM! Had some issues with Amazon, he helped me fix them, and did the heavy lifting! Great business!
- CCChloeSep 19, 20251.0I live far out and brought my return but bc the store is tore up they won't print a label for me. Girl told me I could come back tomorrow, no I can't 😩
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Monroe offer?
The UPS Store in Monroe offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more to support your business and personal needs.
What are the operating hours of The UPS Store #2904 in Monroe?
The UPS Store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store #2904 in Monroe provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store #2904 in Monroe for all your mail and package needs.
What payment options are accepted at The UPS Store #2904?
The UPS Store accepts various payment methods including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Is there wheelchair accessible entrance at The UPS Store in Monroe?
Yes, The UPS Store in Monroe has a wheelchair accessible entrance to accommodate all customers.
Can I pick up orders in-store at The UPS Store #2904?
Yes, The UPS Store offers in-store shopping and order pickup services for your convenience.
How can I find The UPS Store #2904 in Monroe using local landmarks?
The UPS Store #2904 is located in Kelsey Plaza across the street from the Galaxy Theater, making it easy to find when visiting the area.
Are there any nearby coffee shops to visit before or after your trip to The UPS Store in Monroe?
Yes, Vinaccio Coffee is a nearby coffee shop and cafe where you can enjoy a beverage before or after visiting The UPS Store in Monroe.
What nearby services are available to support your business alongside The UPS Store in Monroe?
Nearby business-related services include Showtime Home Renovation, CEI Customized Excavating Inc, and Indepth Excavation, which can complement your business needs in the area.
Are there any nearby health and wellness centers near The UPS Store in Monroe?
Yes, nearby health and wellness locations include ProActive Center for Health, Mayer Naturopathic Clinic, and Providence Monroe Family Medicine for your health-related needs.