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Visit your local Post Office™ at 15833 Mill Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
15833 Mill Creek Blvd, Mill Creek, WA
98012, United States
Hours
Reviews
2.0
379 reviews
5 stars
77
4 stars
15
3 stars4
2 stars
20
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, particularly mentioning a clerk with purple hair as a consistent source of negative experiences.
Package Handling
Customers reported issues with lost or unscanned packages, leading to frustration and distrust in the postal service's reliability.
Staff Efficiency
Long wait times and understaffing were common complaints, with many customers expressing dissatisfaction with the speed of service.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and friendly demeanor, indicating inconsistency in service quality.
Facility Issues
Customers noted problems with the facility, including broken drop boxes and inadequate signage, contributing to a frustrating experience.
- SMSarah MNov 10, 20251.0Like many others have said, the woman with the purple hair and glasses should be fired. Dealt with her today after seeing a sample of rude and crazy comments made to and about customers in line ahead of me. She was so rude to me and interrogating me about a situation which is the EXACT SAME situation I dealt with last week with a MUCH nicer staff member who was kind and seemed more competent and resolved my issue. I never write bad reviews but this purple hair lady is unhinged. I literally almost cried in the post office and I use their services daily for my business. I'm going to have to file a formal complaint and hope others will do the same. The rest of the staff here is wonderful but this is unacceptable for a government employee to act this way.
- CDChelesa DinaullyNov 5, 20251.0Absolute rudest staff at this USPS, just pray you don’t have to deal with the purple haired witch, she is the worst of them, her retirement truly can’t come any faster! They lose packages before they even get scanned in and then gaslight you by saying you probably never even dropped the package off.. only for the package to end up at a main facility days later! completely untrained, unfriendly, & unprofessional behavior, by far the worst USPS i have ever been to
- DBDavid BurkeOct 22, 20251.0Refused to print a label for a pre-paid package. What the hell is even the point of these people? Roland in particular is belligerent and rude.
- WGwendy gonzalezOct 20, 20251.0Lady with purple hair, favorite words : We don’t khow anything
- VVvpalomaOct 1, 20251.0The staff here need to be trained on providing proper customer service, or at least behave with basic civility towards customers. As others have said, the woman (“clerk 09” was all I saw) with the black glasses and purple hair was so unpleasant and rude. I understand the job can probably get frustrating, but that’s no excuse and courtesy and kindness goes both ways. I tried to avoid her at all costs and even overheard her complain about customers giving her low scores on her customer service. Idk how she’s still employed or allowed to interact with people. I dread having to go to the post office (in general really because it seems all postal workers are so miserable and rude wherever you go, but especially this location).
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 15833 Mill Creek Blvd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a first-time passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The fee for a passport photo at USPS is currently $15.
Are PO Boxes available, and can I reserve one online?
Yes, you can search for and reserve PO Boxes online. After reserving, you'll complete the setup in person at the Post Office with proper ID.
What are the operating hours of the United States Postal Service at 15833 Mill Creek Blvd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is it possible to access PO Boxes in the lobby after hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Contact your local Post Office for exact lobby hours.
What nearby places can I visit after stopping by the United States Postal Service?
Nearby, you can visit Azteca Mexican Restaurant for dining, Wave Link Music, Inc. if you enjoy live music or a bar setting, or Mill Creek KinderCare if arranging childcare services.
Are there nearby government or public service offices close to this USPS?
Yes, the Snohomish County Sheriff's Office South Precinct and Mill Creek Post Office are located nearby, providing additional public and government services.
Can local businesses or services near the United States Postal Service help with related needs?
Yes, nearby businesses like James Vazquez: Allstate Insurance and Duitman's Financial Inc. offer insurance and financial services, complementing postal services.