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Visit your local Post Office™ at 15833 Mill Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
15833 Mill Creek Blvd, Mill Creek, WA
98012, United States
Hours
Reviews
2.0
381 reviews
5 stars
76
4 stars
16
3 stars4
2 stars
21
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a clerk with purple hair who was described as combative and dismissive.
Long Wait Times
Customers frequently reported long lines and slow service, often citing understaffing as a major issue.
Mixed Experiences
While many customers had negative experiences, a few praised specific employees for their helpfulness and friendliness, indicating inconsistency in service quality.
Package Handling Issues
Several reviews mentioned problems with lost or mishandled packages, leading to frustration among customers.
Facility Management
Customers expressed dissatisfaction with the maintenance of facilities, including broken drop boxes and inadequate signage.
- DSDayna Sakanashi5 days ago2.0This is the last straw. I'm never going to a USPS again. I've used USPS all over the Eastside from Bellevue/Kirkland/Bothell/Mill Creek and usually I don't have a good experience. The people here aren't horrible - it was just the fact that I was next in line and the clerk told me I should have gone to the next clerk (when he stopped me and said the person who USED to be in front of me and gave her service) BUT when it was my turn he let the person behind me go and didn't care that I was next. He said, "It’s too late" instead of stopping the other person he stops me instead of letting me take my turn. So I had to wait ... for more than 20 minutes when I was 3rd in line. 20 minutes to drop off a flat rate envelope. Yes, I had to go back to write with pens that weren't working and write the address (I wanted to make sure I didn't need a label and fill it out correctly) but letting both the person in front AND behind me go was wrong. His judgment was incorrect and he didn't give me a choice. There's no way I'm putting up with that kind of favoritism against me. I'm going to use FedEx or a different mailing business from now on.
- SBSarah BoursierDec 1, 20251.0I just wanted to send a mail with a tracking number. I repetedly said i wanted an affordable and simple option.Instead of proposing me the Certified mail option, the employee proposed me only 35 dollar express mail, or just the regular 78c stamps with no tracking... Nothing in between ! So now i have to reprint my documents, go back and get the Certified mail i learned about afterwards... USPS please train your employees about the basic services you provide !
- SMSarah MNov 10, 20251.0Like many others have said, the woman with the purple hair and glasses should be fired. Dealt with her today after seeing a sample of rude and crazy comments made to and about customers in line ahead of me. She was so rude to me and interrogating me about a situation which is the EXACT SAME situation I dealt with last week with a MUCH nicer staff member who was kind and seemed more competent and resolved my issue. I never write bad reviews but this purple hair lady is unhinged. I literally almost cried in the post office and I use their services daily for my business. I'm going to have to file a formal complaint and hope others will do the same. The rest of the staff here is wonderful but this is unacceptable for a government employee to act this way.
- CDChelesa DinaullyNov 5, 20251.0Absolute rudest staff at this USPS, just pray you don’t have to deal with the purple haired witch, she is the worst of them, her retirement truly can’t come any faster! They lose packages before they even get scanned in and then gaslight you by saying you probably never even dropped the package off.. only for the package to end up at a main facility days later! completely untrained, unfriendly, & unprofessional behavior, by far the worst USPS i have ever been to
- DBDavid BurkeOct 22, 20251.0Refused to print a label for a pre-paid package. What the hell is even the point of these people? Roland in particular is belligerent and rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 15833 Mill Creek Blvd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a first-time passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The fee for a passport photo at USPS is currently $15.
Are PO Boxes available, and can I reserve one online?
Yes, you can search for and reserve PO Boxes online. After reserving, you'll complete the setup in person at the Post Office with proper ID.
What are the operating hours of the United States Postal Service at 15833 Mill Creek Blvd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is it possible to access PO Boxes in the lobby after hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Contact your local Post Office for exact lobby hours.
What nearby places can I visit after stopping by the United States Postal Service?
Nearby, you can visit Azteca Mexican Restaurant for dining, Wave Link Music, Inc. if you enjoy live music or a bar setting, or Mill Creek KinderCare if arranging childcare services.
Are there nearby government or public service offices close to this USPS?
Yes, the Snohomish County Sheriff's Office South Precinct and Mill Creek Post Office are located nearby, providing additional public and government services.
Can local businesses or services near the United States Postal Service help with related needs?
Yes, nearby businesses like James Vazquez: Allstate Insurance and Duitman's Financial Inc. offer insurance and financial services, complementing postal services.