Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2355 in Mill Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 164th Street & Bothell-Everett Hwy (Next To Qfc).
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
227 reviews
5 stars
66
4 stars
8
3 stars
8
2 stars
16
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.
Staff Training
Numerous reviews suggest a need for better training and management of staff, as many employees appear unprepared or uninformed about services offered.
Service Availability
Customers frequently expressed frustration over the unavailability of advertised services, particularly notary services, and inconsistent store hours.
Pricing Issues
Several reviews highlighted dissatisfaction with pricing, including unexpected fees for services and perceived overcharging for supplies.
Overall Experience
While some customers reported positive experiences, a substantial number expressed dissatisfaction, leading to a mixed overall perception of the store.
- ZSZack Smith5 days ago1.0Terrible service like always, you would think the local owner would care after all these years!!
- MSManinderjit SinghOct 31, 20251.0Customer handling could be polite and welcoming.
- MSManju SrinivasaOct 27, 20251.0The representative was rude and did not oblige to provide notary services. Quoted some random rule which I have never have heard of in Washington state.
- CMChris MoonOct 24, 20255.0I had some items packaged up and sent out from this location. I worked with Skye, and he provided me with excellent customer service. He helped me save money by finding the best box for my shipment, and he was very nice and personable through the whole process.
- MFMiranda FaungSep 12, 20251.0The staff here, specifically in my interaction with a young redheaded male, are incredibly unhelpful and rude. Suggest training and upskilling your staff on their customer service interactions as it seems to be a reoccurring issue based on this locations reviews.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Mill Creek offer?
The UPS Store #2355 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #2355?
Monday through Friday, the store is open from 8:30 AM to 6:30 PM; Saturdays from 9:00 AM to 5:00 PM; and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store in Mill Creek open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, with variations on holidays.
Where is The UPS Store #2355 located?
It is located at 914 164th St SE, Suite B12, Mill Creek, WA 98012, next to QFC at 164th Street and Bothell-Everett Highway.
What payment options are accepted at The UPS Store in Mill Creek?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rentals and services are available for all your mail and package needs.
Are there any nearby restaurants customers can visit after their visit to The UPS Store?
Yes, Pho Time MillCreek WA is a nearby restaurant offering Vietnamese and American cuisine, perfect for a meal after your visit.
What nearby businesses can assist with home inspections if I'm preparing to ship or receive large items?
WIN Home Inspection is nearby and can assist with home inspections related to your shipping or receiving needs.
Are any nearby services available for document shredding besides The UPS Store?
Yes, Shred Nations offers professional shredding services nearby, complementing The UPS Store's document shredding offerings.
If I need marketing or business advice, are there local agencies near The UPS Store?
Marketing Solutions - research-based growth strategies is a nearby marketing and advertising agency that can help with your business needs.