Staples

4.2
211 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Mill Creek, WA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
16232 Bothell Everett Highway, Mill Creek, WA
98012, United States

Hours

Reviews

4.2
211 reviews
5 stars
145
4 stars
23
3 stars
11
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nathan and Tyler providing exceptional service.

Product Availability

While most customers appreciated the variety and availability of products, some noted issues with stock levels and specific items being unavailable.

Rewards Program

Several reviews expressed dissatisfaction with the rewards program, citing it as lacking in value and clarity.

Store Cleanliness

Feedback on store cleanliness was mixed, with some customers noting a clean and organized environment, while others pointed out issues with the restroom cleanliness.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service in certain instances, indicating inconsistency in customer experiences.
  • GK
    Ginger Kunz
    Dec 4, 2025
    5.0
    The ladies in the print department work MAGIC! They are so helpful with my projects. Their skill and professionalism, sprinkled in great customer service makes my visits to Staples in Mill Creek a joyful event!
  • DK
    David Krause
    Nov 17, 2025
    3.0
    If you're a member of their rewards program, it will save you a lot of money. However, their use of employee allocation leaves something to be desired. If I'm a Rewards member and picking up pre-ordered supplies, that means I'm a regular, sustaining customer. Someone that comes in to get a passport photo is not, typically. That I will come in to pick up an order with no one around other than an idle passport person there and he refuses even to acknowledge my presence, sitting there reading a book or whatever? Absolutely not acceptable.
  • VK
    Virginia Kerr
    Nov 4, 2025
    5.0
    Always feel that the Stables folks try hard to please me when I go in with a "do you have" issue. Good supply of whatever to solve my problem and always available to offer alternatives. thank you
  • CB
    Chuck van Belle
    Nov 2, 2025
    5.0
    Everything in the store was exceptional. Only complaint was one screw in the package was the wrong size. I had to find a replacement
  • DB
    David Burke
    Oct 22, 2025
    5.0
    The mail and copy center folks were fantastic. Far superior to the clowns up the street at the post office.

Frequently Asked Questions About Staples

What services does Staples in Mill Creek, WA offer?

Staples in Mill Creek offers printing, shipping, technology, travel, recycling, direct mail, design, passport photo, TSA PreCheck®, and Amazon Pickup services.

What are the store hours for Staples in Mill Creek?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.