United States Postal Service

2.5
94 reviews

About

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Visit your local Post Office™ at 3040 78th Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3040 78th Ave SE, Mercer Island, WA
98040, United States

Hours

Reviews

2.5
94 reviews
5 stars
31
4 stars
1
3 stars
3
2 stars
8
1 star
51
  • AT
    Alexi Trinh
    Nov 5, 2025
    5.0
    I went to the Mercer Island Post Office today to send out a USPS Priority Envelope; the clerk, Hien, was very accommodating in helping me mail it. I'm sure for most, a trip to the Post Office is a mundane one, yet, if you think about it, come hail, rain, sleet, snow, apocalyptic lightning storm, or shine, our USPS comes through, and that's nothing short of Amazing.
  • WJ
    Whiskey Jack
    Oct 18, 2025
    1.0
    DOES NOT DO FINGERPRINTING ON SATURDAYS DESPITE WHAT IS ON THEIR WEBSITE. Instead refers you to some private company that charges an arm and a leg for fingerprinting, it feels like I’m getting hustled to be honest.
  • SV
    Samantha Volchok
    Sep 30, 2025
    5.0
    I am writing a five star review in case it benefits the staff in any way because every time I have been here the staff have been VERY kind and apologetic that it is taking so long. Hein is wonderful and she is always doing her best to meet everyone's needs efficiently. They are clearly very understaffed however and that is unfair to the people working there.
  • EW
    Evan Wang
    Sep 27, 2025
    1.0
    DO NOT COME TO THIS LOCATION FOR FINGERPRINTS! I came here on a Saturday to get my fingerprints done for an FBI background check because the official USPS website clearly states this location is open for fingerprinting 10 AM – 2 PM on Saturdays. However, they were not offering the service at all, and I wasn’t the only one — three other customers were also turned away for the same reason. The staff were extremely rude and confrontational, especially when I pointed out the hours listed online. Instead of helping, they escalated the situation and even got into an argument with a coworker who was actually willing to help. It’s obvious this is a toxic and poorly managed location. Save yourself the frustration and go somewhere else — this USPS does not care about customers.
  • EV
    elizabeth Vaughan
    Aug 27, 2025
    1.0
    It’s 8:45 am and they are still not open. Lights off and doors locked. But I can hear people in the back talking. Hours posted are 8:30-5:30.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.