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Brand Certified

United States Postal Service

2.5
(101 reviews)

Business Details

3040 78th Ave SE, Mercer Island, WA
98040, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3040 78th Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3040 78th Ave SE, Mercer Island, WA
98040, United States

Hours

Reviews

2.5
101 reviews
5 stars
33
4 stars
3
3 stars
3
2 stars
8
1 star
54
  • XY
    Xinping Yuan
    Feb 6, 2026
    1.0
    I had a terrible experience at this location today. I felt rushed from the moment I stepped up to the counter. The clerk was extremely impatient and actually blamed me for not knowing specific shipping details beforehand. It is unreasonable to expect customers to be experts on every postal regulation or form before they arrive. If you want to be treated with basic decency or need any help navigating the shipping process, I highly recommend going elsewhere.
  • NV
    Naomi Vallis
    Feb 2, 2026
    5.0
    Hien helped my daughter with her passport today. She was very kind, efficient and timely. This post office is a very busy spot on the island but each time I’ve gone in, I have had a pleasant interaction and wonderful assistance. It’s also really great to have the automated postal kiosk there for after office hours to send packages and get stamps. Thankful for the dedicated staff here.
  • BB
    BLANK3T
    Dec 23, 2025
    1.0
    never answers phones during the day, will just hang up
  • JL
    Jong Lee
    Dec 17, 2025
    4.0
    Spacious parking and chill vibe area. Also has 24 hour open kiosk.
  • KP
    Krish Perumal
    Dec 10, 2025
    5.0
    Excellent and timely service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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