United States Postal Service

2.6
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 322 E Grace St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
322 E Grace St, Medical Lake, WA
99022, United States

Hours

Reviews

2.6
60 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
4
1 star
32
  • JL
    Job Lai
    Dec 15, 2025
    5.0
    I really appreciate the extra work put into my package getting to me in time for the holidays. Thank you Medical Lake post office for saving Christmas!!😁
  • JC
    Jami Christine
    Jul 20, 2025
    1.0
    USED to be good. At least packages that "had wrong address" were held for more than 2 hours. How am I supposed to know what companies will ship to a P.O. Box vs my physical address? I've now had 4 packages sent back within HOURS of being received, tracking said "notice given" just for it to be scanned to be sent back within 3 hours of it just arriving there. And I never even got a notice in the mail!! Nor any emails. I looked it up and they're supposed to hold it for at least a week. Now lord forbid I don't check the tracking every 30 seconds to get it the MILLISECOND it shows up- it gets sent back. And then IM the one who's blamed for "wrong address". The kicker is I've had no issues in getting Amazon packages in the parcel lockers that were addressed to my physical address multiple times. But ANYTHING else, that'll be sent back immediately. And I've gone in office multiple times to tell them my addresses so they know we exist. Now this last time, it was scanned to be sent back literally when they weren't even open yet. They need to honor their policy of keeping packages at least more than 24 hours. And no, I was NOT notified. In any form. The old management used to actually hold stuff for longer than a few days. Now if you dare to wait (or even if you literally can't get to it on time bc you work) longer than a few hours and don't check the tracking like a hawk, you'll have your packages sent back. Absolutely absurd.
  • AH
    Abby H
    Dec 8, 2021
    1.0
    WORST post office employees EVER. The men who deliver in this town are AWFUL. I highly recommend getting a PO Box or a huge mailbox otherwise all your packages etc will be destroyed because they’re too lazy to walk to your door IF they even attempt to deliver it. They are literally PAID to deliver mail, but make you go pick it up and do their job for them. Terrible terrible customer service.
  • TB
    Taylar Bell
    Aug 7, 2021
    1.0
    They don't even attempt to deliver packages. My boyfriend was home waiting for a package that needed to be signed for and they just left a slip in the mailbox. No knock or anything. I've had to go to the post office in the past to pick up other items they failed to deliver and spent 30 minutes there because they lost the item. They are completely incompetent and have wasted my time on more than one occasion. I have filed formal complaints and nothing changes. I always choose Ups or FedEx when possible.
  • LL
    Laura Louise
    Jul 5, 2021
    5.0
    Always professional. I always get my packages, and mail. Staff does a great job. They could use a bigger facility and more staff. Update: the new Post Master is great and he's getting everything in tiptop shape!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.