Staples

Reviews

• JB

  John Bell

  1 day ago
  5.0
  I bought a 5-ream box of printer paper to service my home office needs. I knew where the paper was located in the store, so I grabbed a box there and went to checkout. The checkout person was very friendly, immediately checked to see if I wanted to use my points on the purchase (I did), and then he carried the box to my car for me. All in all, it was a quick, friendly experience - which is a big reason why I use this Staples. HIghly recommended.
• BR

  Brian Rush

  Apr 3, 2026
  5.0
  Always helpful, and always ask me if I need assistance. I have never felt unattended too, and I always know they're trying.
• KK

  Kevin Knutsen

  Apr 1, 2026
  1.0
  HP 64 ink sold to me is either counterfit or defective, and above market value for OE, printed 3 or 4 good photos, now this is what I got. Don't buy your ink here!
• EW

  Eric W

  Mar 29, 2026
  1.0
  Always have had rude service at this store but tend to ignore it. Today when checking out I was definitely strongly suggested a warranty on a product I was buying to the point of very unprofessional. Said no. Then continued to push the warranty acting upset and seemingly trying to intimidate. I kept cool and left because I wont be back anyways now, i would rather buy a new product than deal with repairs/replacement with this manager.. Plenty of other options to shop. Dont recall the name but said retail manager on the badge and had a beard. Respect people's decisions and be professional, especially as a manager.
• MS

  Misha Smith

  Mar 26, 2026
  1.0
  I selected one star only because I had to. This was an extremely disappointing experience. I ordered a chair mat online that was on sale and scheduled for next-day delivery. When I checked the tracking, it was being sent to an old address on file — despite my online account showing the correct address. Customer service told me the only option was to cancel and reorder, which meant I’d be out another $110 while waiting 7–10 business days for a refund. They refused to contact the driver or apply my existing payment to a replacement order. A supervisor gave me the same response and ended the call with, “I hope you have a better day,” which felt dismissive. The original mat was still delivered to the wrong address, and when I finally received the replacement, the price tag was stuck directly on the front, leaving glue and residue behind. Poor communication, poor resolution, and poor customer service. Goodbye, Staples. Hello, Office Depot.

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