United States Postal Service

3.1
123 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1010 State Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1010 State Ave, Marysville, WA
98270, United States

Hours

Reviews

3.1
123 reviews
5 stars
59
4 stars
4
3 stars
1
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of the staff, there were also numerous complaints about rude service and unprofessional behavior from certain employees.

Delivery Issues

A significant number of reviews highlighted problems with misdelivered packages, including items being placed in the wrong mailboxes and packages not being delivered at all.

Long Wait Times

Customers frequently mentioned long wait times at the post office, especially during busy periods, which contributed to frustration.

Parking Problems

Many reviews noted that parking at the post office is inadequate, causing traffic issues and making visits more difficult.
  • BS
    Blueberry Strawberry
    5 days ago
    1.0
    Not only did they lose all my Xmas cards, they never returned them. I have great penmanship as well as using printed return address stickers, I spent a lot of money custom printing those, but the postal service in Marysville is so unreliable. There is a sign on our door clearly stating we have animals and we will not answer, so what does the mail man do? He rings the door bell endlessly and ignores our sign. Our mail is always late if not missing and it's shocking how unreliable the US Postal Service is. I hope Amazon starts delivering mail because the post office and the mail men and Women are so unreliable.
  • TD
    Taylor Duce
    Dec 27, 2025
    1.0
    Mail wasn’t delivered, was told had to wait an additional 3 days to get it. Frustrating service.
  • EG
    Elicia Giffin
    Dec 24, 2025
    5.0
    When the postmaster takes the time to notice the details, even in a busy season. So impressed!
  • EJ
    Ellie Jones
    Dec 15, 2025
    5.0
    Went to drop off my operation santa boxes and they were very fast and helpful, despite one of my boxes being oversized.
  • RM
    Rikki Minder
    Nov 20, 2025
    4.0
    The people are very nice. The wait can be very long! They do have some self service for mailing boxes and envelopes. They have a small greeting card section which is nice. The cards are a good choice between funny and sentimental. There is a nice mailing supply section as well. They offer large P.O. Boxes in the entry of the post office. Its a nice post office....except the wait times. And they are out of Betty White stamps all the time 😭

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.