United States Postal Service

3.1
71 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 22023 SE Wax Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22023 SE Wax Rd, Maple Valley, WA
98038, United States

Hours

Reviews

3.1
71 reviews
5 stars
32
4 stars
4
3 stars
3
2 stars
5
1 star
27
  • SP
    Susan Pham
    Jul 23, 2025
    1.0
    Customer service was completely foul. I came in hoping my package would be there. I had someone send me a package, when I review my text messages I realized I forgot to tell them my apt number. I tell the person at the counter that and then he proceeds to try figure out why the tracking message said "insufficient address". I tell him again why and he still tries to play detective. Then he tells me "I'm waiting for you to admit fault". EXCUSE ME??? I never blamed them. I even stated what went wrong. I looked at him dumbfounded and I wish I had a snarky come back but I didn't. Don't waste your time here asking for help.
  • RL
    Rob Love
    Jul 12, 2025
    1.0
    I am so sick of the disrespect we as CUSTOMERS have to put up with from these workers. Oddly enough, they're not from the states usually. So they come here, act like they're over us in every way. The people are sick of it and the disrespect ends now!
  • JR
    Jaya Ravi
    Aug 21, 2024
    2.0
    Slow customer service.
  • JF
    Janie Farrell
    Apr 4, 2023
    1.0
    Too small and delivering mail is terrible
  • AW
    Acacia Willey
    Mar 1, 2021
    5.0
    Leaving this review purely based on nostalgia, seeing as I haven’t been to this location in years! I grew up in Maple Valley and during my teenage years is when eBay became a thing. I was here 2-3 times a week shipping stuff off. The whole staff knew me, so much so that after I moved out of state (9 years ago) my first time back (2 years after moving) I walked in and was greeted with “you’re back!” - I had assumed they long forgot me by that time. Great memories!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.