United States Postal Service

3.1
72 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 22023 SE Wax Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22023 SE Wax Rd, Maple Valley, WA
98038, United States

Hours

Reviews

3.1
72 reviews
5 stars
32
4 stars
4
3 stars
3
2 stars
6
1 star
27
  • TH
    Tonya Harlan
    Dec 30, 2025
    2.0
    Another incredibly disappointing experience at this location. I asked for instructions and was met with disinterest and then attitude. I have yet to have a good customer experience at this location. If you dislike your job so much, one should go do something else.
  • SP
    Susan Pham
    Jul 23, 2025
    1.0
    Customer service was completely foul. I came in hoping my package would be there. I had someone send me a package, when I review my text messages I realized I forgot to tell them my apt number. I tell the person at the counter that and then he proceeds to try figure out why the tracking message said "insufficient address". I tell him again why and he still tries to play detective. Then he tells me "I'm waiting for you to admit fault". EXCUSE ME??? I never blamed them. I even stated what went wrong. I looked at him dumbfounded and I wish I had a snarky come back but I didn't. Don't waste your time here asking for help.
  • ZZ
    Z
    Apr 13, 2017
    5.0
    Everyone who works here is so kind and patient!
  • CT
    Christine Thomson
    Jan 19, 2017
    5.0
    I've gone to this post office several times, every employee I have had has been very helpful and pleasant. I also usually never have to wait more than 10 minutes and the line is generally short (though likely depending on when you go), but I've always had a good experience and fast service compared to my visits to other post offices.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.