Brand Certified
The UPS Store
3.2(124 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
26828 Maple Valley Hwy, Maple Valley, WA
98038, United States
Certified by The UPS Store • Mar 01, 2026
(425) 433-1440
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/wa/maple-valley/26828-maple-valley-hwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3987 in Maple Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Safeway Plaza.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.2
124 reviews
5 stars
58
4 stars
9
3 stars
5
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service, particularly from management.
Wait Times
Many customers expressed frustration with long wait times and slow service, often citing understaffing as a major issue.
Pricing Issues
Several reviews highlighted concerns about high prices for shipping and packaging materials, with some customers feeling misled about costs.
Store Management
There are complaints about poor management practices, including disorganization and lack of responsiveness to customer issues.
Staff Performance
While some staff members received commendations for their helpfulness, others were criticized for being inattentive or unprofessional.
- MPMike PorterFeb 23, 20261.0I had passport photos taken at this location. When I went to the US passport office in Seattle, the photos were rejected for being cropped incorrectly. Fixing this UPS store's mistake cost me $30 and wasted 2 hours of my time. To management: please buy a $5 overlay tool so you can verify photos are correct.
- LCL CJan 12, 20261.0Can someone please open up another location whatever they did to make the store even smaller now it’s like a jail cell. Every time I go there there’s a huge line that takes forever.
- BMBruce MaiJan 9, 20261.0The employee is very very slow, he for sure doesn’t care his customers.
- CBCarol BeardJan 6, 20265.0Excellent helpful service. Very polite and professional
- RNRyan NelsonJan 3, 20261.0This is one of the worst UPS I have been to. They are constantly confused and so slow.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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