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United States Postal Service

2.4
(298 reviews)

Business Details

6817 208th St SW, Lynnwood, WA
98036, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6817 208th St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6817 208th St SW, Lynnwood, WA
98036, United States

Hours

Reviews

2.4
298 reviews
5 stars
76
4 stars
20
3 stars
13
2 stars
14
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their kindness and helpfulness, many reviews highlight rude and unhelpful staff, particularly during busy times.

Long Wait Times

Customers frequently report long wait times due to understaffing, with only one or two clerks available during peak hours, leading to frustration.

Package Issues

Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of claims and the inability to get assistance.

Facility Condition

The post office is described as run-down and poorly maintained, with issues like dirty conditions and broken facilities contributing to a negative customer experience.

Inaccessibility

Customers have noted that the self-service kiosk is not accessible 24/7 as advertised, and there are issues with the phone line not being answered.
  • JS
    Jessie Sullivan
    Jan 23, 2026
    5.0
    David was very kind and helpful. He made the space feel light and overall good vibes. Efficiently and to the point but KIND.
  • JL
    Josh LaBounty
    Jan 21, 2026
    1.0
    No one ever answers the phone. Packages are not scanned properly so no one knows where anything is, by far the worst post office I've ever been to. And with such unhelpful staff
  • YB
    Yuki B
    Jan 12, 2026
    1.0
    I wish I can give 0 star. This place is horrible! The business is so run down and no one seems to take any responsibility or pride in what they do. Bunch of people looking for their next 15 min break. During my last visit today, after long wait time since there was only 1 person working so slowly while others were looking and walking in the back. I had returns with labels already created. I thought they seal it and put a tape on it like FedEx or UPS. But the lady said I had to buy a whole new tape just for that. The way she said just rubbed me the wrong way as they have no care for customers who’s waiting in the line and she said the need to sell. LOL, cmon now. Really you’re relying on selling $3.99 tape to survive? No wonder your store is going to shit. I watched her talk to the other customers as well and of course she don’t want to give me my receipt or show me the tracking info. I asked and she said it’s on there… I asked her to show me lol USPS, do better! We all know what this is about and it ain’t about the tape. Do better and provide better customer service before you get closed down. Smdh.
  • KL
    Kelsie L
    Jan 9, 2026
    1.0
    Worst customer service set up ever. Don't know why I even bothered calling to talk to an automated service.
  • RJ
    Russell J Sasaoka Jr
    Dec 28, 2025
    5.0
    Friendly post officers, great service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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