The UPS Store

Reviews

• MM

  Mahan

  Feb 23, 2026
  5.0
  Staff was very helpful. They helped me to ship my watch for servicing and were very understanding and patient.
• JM

  Justin Miller

  Feb 23, 2026
  1.0
  2/23/26. Around Noon. Went to do a return package and the man behind the counter was extremely rude right from the get go. There was no “Hello sir how can I help you” it was more like “ What are we doing here? You can’t mail this! The label is wrong!” And when I calmly questioned him about the label I get “Calm down, You don’t have the right label!” I had printed out the labels before hand. One was labeled for shipping and one was an inventory slip that was supposed to stay inside the box for the return service. This guy slapped both labels on the outside and said that was the way I was supposed to do it. The guy clearly was in a nasty mood and shouldn’t be in customer service. I will never go back to this location again and I will inform others to do the same. What a joke.
• JH

  Justin Hernandez

  Feb 20, 2026
  5.0
  Nice owners aswell as employees definitely recommend this store💯
• AO

  Askah Onchomba

  Feb 13, 2026
  1.0
  I got a very negative attitude from the lady and the old man who works there, I requested the lady to staple for me my documents she had printed for me then she answered me with an attitude that those are office pins not for clients, worse of all when I requested the the old man to notarize for me, he lied to me that the system is down. So today I had to go back, and I got a very nice and friendly gentleman, he printed for me happily 😊, surprisingly again when.i requested for the old man to notarize, he ignored me on purpose until the gentleman had to tell him that I need my documents to be notarized, I really felt so intimidated but I had to be patient just to get my documents notarized. It was a very bad experience for me especially from the lady and the old man. I felt it was purely racism, because, other clients were well received and attended by the two staffs. To the gentleman ✨️ kudos! You have a big heart and good customer care service. Im really disappointed, I just live in the same building.
• TP

  Tu Pham

  Feb 5, 2026
  5.0
  The staff here was incredibly kind and helpful. Sarah (I believe that was her name, but I may be mistaken) went out of her way to help me with an Amazon return issue, and I truly appreciated her professionalism, and kindness. Thank you so much!

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