FedEx Office Print & Ship Center

3.8
494 reviews
FedEx Office Print & Ship Center located at 3611 196th St SW

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Lynnwood, WA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
3611 196th St SW, Lynnwood, WA
98036, United States

Hours

Reviews

2.9
244 reviews
5 stars
97
4 stars
18
3 stars
7
2 stars
16
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness, condescension, and unprofessional behavior.

Helpful Staff

Some employees, like Ferrer and Victoria, received praise for their helpfulness and professionalism, providing positive experiences for customers.

Service Efficiency

Customers expressed frustration with long wait times and inefficient service, particularly during busy periods.

Inconsistent Experiences

While some customers had positive interactions, others reported significant issues, indicating a lack of consistent service quality.

Management Issues

Several reviews highlighted problems with management and staff training, suggesting a need for improvement in employee behavior and customer service standards.
  • KK
    Kristy
    Nov 14, 2025
    5.0
    During a very trying time, I desperately needed help putting together a memorial program. Team member Ferrer and Manager Ray at FedEx Office went above and beyond to support me. Their professionalism, compassion, and dedication made all the difference. The program received incredible feedback, and I am deeply grateful for their assistance. Thank you, FedEx Office, for being there when it mattered most.
  • DA
    Don Atlas
    Nov 14, 2025
    5.0
    We had an issue with a file we sent for mass production of table cards and name tents. The transfer from Word on Mac didn’t come through correctly, and the job was missing information. The manager, Ray, stepped in and helped us fix everything. The final product turned out perfect—and they even re-did it at no charge. I’ve used this store many times and have never had a problem with their customer service. They consistently go above and beyond. I’ll definitely be coming back. Thanks for saving us!
  • AB
    Andrey Baglay
    Nov 13, 2025
    1.0
    Stopped by to drop off the package , noone was in line so i came up to the counter, there were 3 employees walking around , i am sure they saw me but none of them greeted nor acknowledged i was there. So asked if there was anyone working the counter to wich a man (Ray the store manager) reply are you kidding me , can't you see everyone is busy. He came to the counter upset and rolling his eyes. If the store management is showing this example no wonder there are so many bad reviews.
  • MB
    Marc Bryce
    Nov 9, 2025
    1.0
    Staff at this location could care less about the guest experience for print services. Totally dismissing how unsatisfactory the experience was. I left and went to staples.
  • AK
    Adrita Khaund
    Nov 6, 2025
    1.0
    Worst customer service. They do not explain things well and are not polished at all. There were 4 groups of people who were there at the same time as mine - and nobody could get their work done. How disappointing! Would avoid going there again. Please replace the lady who is annoyed most of the time. Such a disturbing experience that I can’t forget . Don’t ruin your day by going there people. FedEx please replace that annoying lady - colored hair , young and not trained at all.

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Lynnwood offer?

They offer printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.

Where is FedEx Office Print & Ship Center located?

It is located at 3611 196th St SW, Suite 110, Lynnwood, WA 98036, USA.