The UPS Store

4.2
404 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3052 in Longview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Chinese Gardens Plaza - Florida Street.

Details

  • DeliveryNot available

Location

The UPS Store
1105 D 15th Ave, Longview, WA
98632, United States

Hours

Reviews

4.2
404 reviews
5 stars
304
4 stars
20
3 stars
8
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Chelsea, Jordan, and Ramey.

Pricing Issues

Several reviews highlighted concerns about high prices and additional charges for services, leading some customers to seek alternatives.

Store Organization

Customers appreciated the store's organization and the variety of services offered, including notary and printing services.

Long Wait Times

Some customers reported long wait times and understaffing, which negatively impacted their experience.

Cleanliness and Atmosphere

The store was frequently described as clean and welcoming, contributing to a positive customer experience.
  • TL
    Terri .Lehman
    2 days ago
    5.0
    Jordan at the UPS STORE ON 15th in Longview made my trip so easy. He was fast, Helpful, and efficient. I wasn’t sure of the process and he walked me through everything with a smile on his face. Thank you, Jordan
  • MF
    Masaki Fukuhara
    6 days ago
    1.0
    Staff moved very slowly despite a long line out the door, and the manager, Nathan, was rude and dismissive when customers asked for help. Overall, a frustrating and unprofessional experience.
  • AJ
    Alyona Jennings
    Dec 19, 2025
    5.0
    The best service I have had for awhile, helpful people, organized store and they offer a lot of services as passport pictures, laminating services and Notary services as well as full packaging services even for fragile items, great will definitely come back here again
  • ER
    Elizabeth Redwood
    Dec 17, 2025
    1.0
    The price gouging here is INSANE. Everything is a charge. They don't like the box you used? Charge. Need a label for your package? Charge. Need tape? Be prepared for a huge upcharge. Took my business to USPS instead, and ended up paying about $20, compared to the $80 UPS was attempting to charge. The USPS Employee shared: IF YOUR PACKAGE IS UNDER 75 LBS, COME HERE FIRST!!! UPS is the worst!
  • JN
    Julie Nelson
    Dec 16, 2025
    1.0
    I needed to send off a package today and didn’t get the help needed. I was told my box wasn’t good enough and would cost extra being an irregular box and that I would need to purchase one of there’s bringing my total to $157. Went to Kelso Post Office who was extremely helpful and got my box sent off and only paid $28.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #3052 in Longview?

The UPS Store #3052 is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.