Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5409 100th St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
309 reviews
5 stars
49
4 stars
16
3 stars
14
2 stars
21
1 star
209
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including lost packages, undelivered mail, and incorrect deliveries.
Long Wait Times
Many reviews highlighted consistently long lines and wait times, often with only one employee available to assist customers.
Customer Service
Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were noted for being rude or unprofessional.
Staffing Problems
Customers expressed frustration over the lack of staff, particularly during busy times, leading to inefficient service.
Operational Hours
Several reviews mentioned that the post office was closed during posted hours, causing inconvenience for customers.
- TBToby Bee4 days ago1.0Very discriminatory to my family (brown in a primarily white neighborhood) and refuses to delivery packages to our home, and never even rings our bell. The time I waited outside for them they didn’t even have our package with them. Multiple time sensitive packages have been withheld due to their laziness and discrimination. Also not to mention, when I did go to this place to receive my package, the mail person still has it. I was home the entire day, and she places a pink slip into our mailbox and withholds our mail from us. Awful mailwoman, I’m not sure why she still works here when she does not do her job.
- FLFaith LundenNov 16, 20251.0This is by far the most poorly run post office I've ever encountered. From having only one clerk at the window with a line full of customers, to drop off bins being constantly full, to one clerk not being able to find packages when another is able to, to having dropped of packages sit there for 2-3 days unscanned. This also extends down to the mail carriers delivering other people's mail in error, to being on personal phone calls, to sassing back when asking a simple question. I could go on and on. I have a business and I've made the decision to drive 15-20 minutes out of my way to drop off my packages elsewhere. My business is suffering by relying on this particular office. Why upper management doesn't get involved with the plethora of complaints I'll never know.
- ABArtaea BennettOct 24, 20251.0Our mail lady will not deliver our mail for some personal reasons she says it's because we have a car that's parked within 15 ft of the mailbox which I measured and it's 17 ft away from the mailbox but the neighbor has a trailer pop up trailer that is 13 ft away but they get their mail everyday so I wanted to bring this to their attention because in the mail my mother has a medication that is life threatening if she doesn't receive it and she has to have it in her system for at least 2 weeks before she has a surgery for her heart but because they've held this medication at the post office because they're mail lady has a personal vendetta or issue with us it has caused bigger issues than they realize or want to address..
- AAAliceOct 17, 20251.0Randomly decided that our house was vacant and stopped delivering mail with no notice. When we realized, they couldn't explain why or what happened to the mail that went undelivered during this time. Lost access to informed delivery because of it as well. They were also extremely rude in communicating with us about it. Never had trouble like this before with any post office or other mail handling service.
- CUCarly usherOct 14, 20251.0October 14th, 2025 at 3pm Van # 3333149. Lakewood area close to the veterans hospital. Have a talk with the man. He cut me off, scared me, I honked, and he gave me the finger.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5409 100th St SW?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. Be sure to complete and print your application form before your visit.
Is an appointment required for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler; however, limited walk-in hours may be available at select locations.
What are the operating hours for the USPS location at 5409 100th St SW?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person by bringing two valid IDs and your completed application. Visit the USPS website for online reserve options.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specific access times.
What nearby places can I visit for food after my trip to the USPS?
You can visit nearby restaurants like Zesty Steakhouse, Chick-fil-A, Black Star Espresso, Black Angus Steakhouse, The Schooner Pub and Galley, or Starbucks for meals and refreshments.
Are there any nearby stores where I can find packing or shipping supplies?
Yes, you can check out Hobby Lobby for arts and crafts supplies or Rent-A-Center for furniture and electronics; additionally, TNT Fireworks and Big Lots offer various shopping options nearby.
How can nearby transportation or community centers help me access the USPS location?
Nearby community centers like RP/6 may offer local information or transit guidance to help you find your way to the USPS at 5409 100th St SW efficiently.
Does the USPS provide any services related to money transfers?
While USPS offers money orders, nearby Western Union provides additional money transfer services in the area.