Brand Certified
United States Postal Service
1.9(318 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5409 100th St SW, Lakewood, WA
98499, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5409 100th St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
318 reviews
5 stars
50
4 stars
16
3 stars
13
2 stars
21
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and unhelpful service, leading to frustration.
Delivery Problems
Numerous complaints about packages being lost, misdelivered, or not delivered at all, with some customers experiencing significant delays.
Staff Behavior
While some staff were praised for their helpfulness, others were criticized for being rude or unprofessional, particularly in handling complaints.
Operational Hours
Customers expressed dissatisfaction with the post office being closed during posted hours and the lack of accessibility to services.
- SMSean McGregorFeb 24, 20261.0We mailed something of value with a deadline for it to arrive, it was mailed on the 5th of Feb and we forgot about it as usually it goes fine. On this occasion one of the members of staff had stuck the shipping label over part of the address, it was supposed be going internationally. It spent 2 weeks traveling between Seattle and Lakewood and saying it couldn't be delivered when it hadn't even left the country. Went in to find out what was going on and a supervisor claimed they raised an email to track it down and get it going where it should be and there's usually an update within a day. That 4 days ago and our envelope hasn't been scanned since the 18th of Feb, we're now going to have to replace all the documents in the envelope which will be over $150 and on top of that reapply for what they were sent off for which is another $160, this post office is the worst I've dealt with and now putting us over $300 out of pocket and thats not counting re sending our documents again.
- BTB ThomasFeb 18, 20261.0They don't answer the phone and hang up on you
- MNMarina NFeb 17, 20261.0Huge line and people just staying and waiting, no workers at all. Then one worker finally showed up, then another one after a while. Many people had left their line because of waited time. This is unacceptable, they should hire more workers!
- SMshadiyah manningFeb 4, 20261.0THIS POST OFFICE WILL RETALIATE AGAINST YOU IF YOU PUT IN A COMPLAINT. THE LETTER CARRIER REFUSED TO DELIVER MY PACKAGES BECAUSE I ASKED HIM NOT TO BANG ON MY DOOR WITH HIS SCANNER. HE BOLDLY TOLD ME HE WASNT GOING TO STOP, ONCE I PUT IN A COMPLAINT AT THE POST OFFICE, POLIETLY, MY PACKAGES HAVE BEEN REFUSED TO BE DELIVERED. MAKING UP STUFF THAT I WASNT HOME ETC. THESE PEOPLE ARE CORRUPT.. AVOID AT ALL COST
- BBBrayden BirgenheierFeb 4, 20261.0Took an hour to simply print a label and my customer received the package torn open and with dust filled all inside it with the product damaged.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5409 100th St SW?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. Be sure to complete and print your application form before your visit.
Is an appointment required for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler; however, limited walk-in hours may be available at select locations.
What are the operating hours for the USPS location at 5409 100th St SW?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person by bringing two valid IDs and your completed application. Visit the USPS website for online reserve options.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specific access times.
What nearby places can I visit for food after my trip to the USPS?
You can visit nearby restaurants like Zesty Steakhouse, Chick-fil-A, Black Star Espresso, Black Angus Steakhouse, The Schooner Pub and Galley, or Starbucks for meals and refreshments.
Are there any nearby stores where I can find packing or shipping supplies?
Yes, you can check out Hobby Lobby for arts and crafts supplies or Rent-A-Center for furniture and electronics; additionally, TNT Fireworks and Big Lots offer various shopping options nearby.
How can nearby transportation or community centers help me access the USPS location?
Nearby community centers like RP/6 may offer local information or transit guidance to help you find your way to the USPS at 5409 100th St SW efficiently.
Does the USPS provide any services related to money transfers?
While USPS offers money orders, nearby Western Union provides additional money transfer services in the area.
Brand Certified Facts from United States Postal Service
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