Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5409 100th St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
315 reviews
5 stars
50
4 stars
16
3 stars
14
2 stars
21
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including lost packages, undelivered mail, and unhelpful staff interactions.
Long Wait Times
Many reviews mentioned excessively long wait times, often with only one employee available to assist customers.
Delivery Problems
Numerous complaints were made about delivery issues, including packages being marked as undelivered without attempts and misdelivered items.
Staffing Concerns
Customers expressed frustration over the lack of staff, particularly during busy periods, leading to inefficient service.
Mixed Customer Service
While some employees received praise for their helpfulness, many reviews highlighted a lack of professionalism and responsiveness from others.
- BLBrenden Ludwig5 days ago1.0With the recent changes in expectation of date stamps, I had a time sensitive letter and was waiting in line to go to the counter. What I presume to be the manager came out to try to cut down the line, and asked if anyone had anything easy. I told her I just needed the letter date stamped, she threw it in the bin without date stamping and moved on. Giving these recent changes and uncertainty surrounding them, I thought it was pretty unprofessional to not do specifically what was requested. I hope it gets stamped in a reasonable time, but she took it completely out of my control. Workers at the post office should be sensitive to these recent changes, and to customers asking specifically for help with it.
- LRLinda RodgersJan 3, 20261.0This has to be the worst post office I've ever seen. We receive our mail to a normal sized box. The current delivery person is too lazy to drive into our driveway and drop off packages at our front door so he just continues to shove them into the small slot. Soon it's overwhelmed and will not take any more mail ----although the entire mail box is empty! Recently there were three 9x12 packages that were shoved in there , plus two smaller packages , along with all of our regular mail. Of course this was a log jam and nothing was actually getting into the box. We had to rip the packages to be able to get them out of the box. He could have easily put the letters in the box , and dropped the larger packages at our front door . Evidently they are not going to do that , I guess it's too much work. Once I asked to speak to the manager and they told me the manager was" too busy".
- LOLanario olsen OlsenDec 31, 20251.0My package has been saying its gonna be here at 9pm for 3 days now and everytime i use usps its always some BS everytime I hate usps if you have the option to use another mail carrier i would do it dont use USPS unless u have too
- ABAnita BrightonDec 27, 20251.0USPS needs improvement. 1. Like literally, I only check my mailbox once a week at most. Usually less often. Maybe rethink the system a little run a bit more lean like the rest of us have had to. Nobody needs mail at the current frequency and never did. 2. I paid extra postage for multiple letters to get ripped open and contents completely/partially lost. This happened to 3 parcels in the last 2 weeks. One envelope arrived to recipient totally empty.
- CKCelia KarrenDec 10, 20255.0I can’t thank you Cassidy!! I can’t thank you enough for getting my daughter’s Christmas gift back to me. Exceptional customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5409 100th St SW?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. Be sure to complete and print your application form before your visit.
Is an appointment required for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler; however, limited walk-in hours may be available at select locations.
What are the operating hours for the USPS location at 5409 100th St SW?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person by bringing two valid IDs and your completed application. Visit the USPS website for online reserve options.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specific access times.
What nearby places can I visit for food after my trip to the USPS?
You can visit nearby restaurants like Zesty Steakhouse, Chick-fil-A, Black Star Espresso, Black Angus Steakhouse, The Schooner Pub and Galley, or Starbucks for meals and refreshments.
Are there any nearby stores where I can find packing or shipping supplies?
Yes, you can check out Hobby Lobby for arts and crafts supplies or Rent-A-Center for furniture and electronics; additionally, TNT Fireworks and Big Lots offer various shopping options nearby.
How can nearby transportation or community centers help me access the USPS location?
Nearby community centers like RP/6 may offer local information or transit guidance to help you find your way to the USPS at 5409 100th St SW efficiently.
Does the USPS provide any services related to money transfers?
While USPS offers money orders, nearby Western Union provides additional money transfer services in the area.