Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4866 in Lakewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lakewood Place Mall, Next To Super Supplements & Little Caesars.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
253 reviews
5 stars
137
4 stars
28
3 stars
6
2 stars
7
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior from certain employees, particularly the manager.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, especially during busy times, although some express frustration with delays and issues during transactions.
Notary Services
Several reviews indicate dissatisfaction with notary services, with claims of refusal to provide services that were previously offered, leading to customer frustration.
Packaging Charges
Customers frequently mention unexpected charges for packaging services, particularly for items that were already in their own packaging, leading to complaints about transparency and additional costs.
Store Management
The management, particularly the store manager Sofia, receives significant criticism for unprofessionalism and poor customer service, impacting overall customer experiences.
- LRLynn RhoneDec 19, 20255.0Service is always fast and friendly here, in my experience.
- RLRichard LewisDec 17, 20255.0Great store,great staff. Went there today needing a lot of services,printing, mailing, copying and notary. They took care of all my needs with a positive attitude as well as dealing with lots of Xmas shipping. Highly recommended
- ARAntonio RamirezDec 8, 20251.0The absolute worst experience I’ve ever had at a UPS. I travel a lot for the military and deal with UPS’s often. The manager Sofia lied to me multiple times after I delivered my medication there through usps. She said they send it back right away if we don’t have a mailbox. Sorry, I didn’t want to open a mailbox. I previously sent 2 packages from Amazon a week prior here with no hassles. I told her since she lied and held my package. I had to get the medication for 3x the price, since she held my package hostage because I didn’t open a mailbox there. Long story short they will gouge you for your money. Save your time and money and don’t waste your time with this incompetent, rude and liar of a manager Sofia.
- ODOtto DucasseNov 12, 20251.0AVOID THIS STORE – Manager Sophia REFUSES LEGAL NOTARY SERVICE Came in today between 11 AM and 12 PM to get a certified copy of an already-notarized Power of Attorney — a service this store has done for me and other Bank of America customers multiple times before. Manager Sophia flat-out refused, saying “I can’t do it” with zero explanation or legal basis. Washington law (RCW 42.45.280) clearly allows the original notary to certify copies. This wasn’t a policy issue — it was willful denial of service. Unprofessional, incompetent, and a waste of time. Escalating to franchise owner San Pathak and UPS HQ — customers deserve better than being turned away for no reason. Do NOT come here for notary services. Go to a real professional. — OD, Lakewood, WA
- GLGus LehmanOct 26, 20255.0Always quick and easy. Love them for Amazon returns too!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Lakewood offer?
The UPS Store #4866 in Lakewood offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.
What are the regular business hours of The UPS Store in Lakewood?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Lakewood open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
Where is The UPS Store located in Lakewood?
The UPS Store is located at 10011 Bridgeport Way SW, Ste 1500, Lakewood, WA 98499, inside the Lakewood Place Mall, next to Super Supplements & Little Caesars.
What payment methods are accepted at The UPS Store in Lakewood?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services to securely receive your mail and packages.
Are there food options near The UPS Store in Lakewood?
Yes, Little Caesars Pizza is located next to The UPS Store in Lakewood Place Mall, providing a convenient dining option before or after your visit.
What health and wellness stores are near The UPS Store in Lakewood?
Super Supplements, a health food store specializing in vitamins and holistic products, is located next to The UPS Store in Lakewood Place Mall.
Can customers visit nearby salons and spas after using The UPS Store services?
Yes, K B Nails, a beauty and nail salon, is nearby, offering convenient beauty services after your visit to The UPS Store.
How can I contact The UPS Store in Lakewood?
You can reach them by phone at +1 253-983-0454 or email at store4866@theupsstore.com.