Brand Certified
The UPS Store
3.6(254 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
10011 Bridgeport Way SW, Lakewood, WA
98499, United States
Certified by The UPS Store • Mar 01, 2026
(253) 983-0454
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/wa/lakewood/10011-bridgeport-way-sw
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4866 in Lakewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lakewood Place Mall, Next To Super Supplements & Little Caesars.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
254 reviews
5 stars
138
4 stars
28
3 stars
6
2 stars
6
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unprofessional behavior from staff, particularly from the manager Sofia.
Efficiency
Some customers praised the speed and efficiency of service, noting quick processing times for shipping and returns, while others experienced delays and poor handling of packages.
Staff Attitude
Numerous reviews highlighted a negative attitude among staff, with complaints about rudeness and lack of helpfulness, contrasting with a few positive mentions of friendly and attentive employees.
Service Availability
Customers expressed frustration over limited service availability, particularly regarding notary services and the handling of Amazon returns, with some being turned away without clear explanations.
- HWHeather Waller6 days ago1.0This is about the 5th time I have dropped prepaid packages off at this location. Every single time there is a lady on her cell phone talking to someone while helping customers. She has long brown greasy curly hair and is EXTREMELY rude every time I see her. Is always snarky and has a horrible attitude when speaking to you. She clearly hates her job and should stop working in customer service.
- MBMichael BrownJan 24, 20265.0I wanted to point out that I been coming to this place to delivery order for 3 years ago, friendly, fast and very effective in there work.
- LRLynn RhoneDec 19, 20255.0Service is always fast and friendly here, in my experience.
- RLRichard LewisDec 17, 20255.0Great store,great staff. Went there today needing a lot of services,printing, mailing, copying and notary. They took care of all my needs with a positive attitude as well as dealing with lots of Xmas shipping. Highly recommended
- ARAntonio RamirezDec 8, 20251.0The absolute worst experience I’ve ever had at a UPS. I travel a lot for the military and deal with UPS’s often. The manager Sofia lied to me multiple times after I delivered my medication there through usps. She said they send it back right away if we don’t have a mailbox. Sorry, I didn’t want to open a mailbox. I previously sent 2 packages from Amazon a week prior here with no hassles. I told her since she lied and held my package. I had to get the medication for 3x the price, since she held my package hostage because I didn’t open a mailbox there. Long story short they will gouge you for your money. Save your time and money and don’t waste your time with this incompetent, rude and liar of a manager Sofia.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Lakewood offer?
The UPS Store #4866 in Lakewood offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.
What are the regular business hours of The UPS Store in Lakewood?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Lakewood open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
Where is The UPS Store located in Lakewood?
The UPS Store is located at 10011 Bridgeport Way SW, Ste 1500, Lakewood, WA 98499, inside the Lakewood Place Mall, next to Super Supplements & Little Caesars.
What payment methods are accepted at The UPS Store in Lakewood?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services to securely receive your mail and packages.
Are there food options near The UPS Store in Lakewood?
Yes, Little Caesars Pizza is located next to The UPS Store in Lakewood Place Mall, providing a convenient dining option before or after your visit.
What health and wellness stores are near The UPS Store in Lakewood?
Super Supplements, a health food store specializing in vitamins and holistic products, is located next to The UPS Store in Lakewood Place Mall.
Can customers visit nearby salons and spas after using The UPS Store services?
Yes, K B Nails, a beauty and nail salon, is nearby, offering convenient beauty services after your visit to The UPS Store.
How can I contact The UPS Store in Lakewood?
You can reach them by phone at +1 253-983-0454 or email at store4866@theupsstore.com.
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