United States Postal Service

1.9
135 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1709 124th Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1709 124th Ave NE, Lake Stevens, WA
98258, United States

Hours

Reviews

1.9
135 reviews
5 stars
22
4 stars
5
3 stars
4
2 stars
5
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow response times, and unresolved issues with mail delivery.

Delivery Issues

Many reviews highlighted consistent problems with mail and package delivery, including misdeliveries, packages marked as delivered but not received, and delays.

Customer Support

Customers expressed frustration with the lack of accessible customer support, including difficulty reaching staff by phone and unhelpful responses when issues were raised.

Staff Competence

There were mixed reviews about staff competence, with some praising individual employees while others criticized the overall lack of professionalism and efficiency.
  • MV
    MTV PIRATED CATFISH VIDEOS
    3 days ago
    1.0
    Got a note telling me I wasn't available to get to the door to sign for a package yesterday saying I have to pick up my package even thought I watched the mail man through my window not even try to take my package out the van. No knock, no door bell ring, nothing to let me know I had to sign.
  • MM
    Minnie Macrol
    Jan 5, 2026
    1.0
    THIS IS THE WORST MAIL SERVICE EVER THEY HAVE LOST MY PACKAGE TWICE NOW AND THEIR WORKERS PUT PACKAGES IN THE WRONG MAILBOXES. YOUR WORKERS SHOULD BE FIRED
  • MM
    Michael
    Jan 1, 2026
    1.0
    Horrible service. They never deliver to the address that was given. Instead they just hold onto it, like a ransom note. Maybe they would prefer everything to be written in crayon.
  • DS
    Doris Snow
    Oct 14, 2025
    1.0
    Very slow. Only one employee and closed yesterday for no reason.
  • CL
    Cindy Lemos
    Feb 10, 2020
    5.0
    I love the staff here. Super friendly. The place is small, and it gets pretty busy sometimes, but they always give me the time I need to send my packages out right. Special kudos to Jeanette!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.