United States Postal Service

1.9
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1709 124th Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1709 124th Ave NE, Lake Stevens, WA
98258, United States

Hours

Reviews

1.9
132 reviews
5 stars
22
4 stars
5
3 stars
4
2 stars
5
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with some expressing frustration over unhelpful interactions.

Delivery Issues

Frequent complaints about misdelivered mail, packages marked as delivered but not received, and inconsistent delivery times.

Staffing Problems

Customers noted that the post office appears to be short-staffed, leading to long wait times and slow service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendly demeanor.

Communication Challenges

Customers expressed difficulty in reaching the post office by phone and receiving timely updates on their mail and packages.
  • DS
    Doris Snow
    Oct 14, 2025
    1.0
    Very slow. Only one employee and closed yesterday for no reason.
  • DC
    Debbie Cotten
    Jun 30, 2025
    5.0
    Everything to go to this post office I'm greated with a smile. They are always willing to do what they can to help. My experience has been way better service than at the bigger post offices.
  • SM
    Shivani Mehta
    Aug 28, 2024
    5.0
    Went to do a change of address in person and they were very helpful and quick!
  • JL
    Jeanne Lyon
    Dec 16, 2016
    1.0
    If you want "postal service" in Lake Stevens, go to the Bartell's PO annex. They are knowledgeable, friendly, provide great customer service and the lines are usually not that long. Unlike the experiences with the LS Post Office, it is a pleasure to visit Bartell's. Of course one has to endure the horrible home delivery service from our local Post Office unless you use UPS/FedEx/DHL, etc. But at least mailing in person can be a pleasurable experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.