Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5815 Lacey Blvd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
341 reviews
5 stars
86
4 stars
17
3 stars
13
2 stars
12
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff are friendly and helpful, many customers reported rude and unprofessional behavior from employees.
Delivery Issues
Numerous complaints about missed deliveries, packages marked as delivered but not received, and poor handling of packages.
Long Wait Times
Customers frequently experienced long lines and wait times due to understaffing, especially during peak hours.
Communication Problems
Many customers struggled to reach the post office by phone, with reports of calls going unanswered or being routed to an automated system.
Overall Satisfaction
Mixed reviews with some customers appreciating the service while others expressed frustration with the overall efficiency and reliability.
- RLRita LeviianNov 13, 20251.0Worst service ever
- CSCathi SorianoSep 26, 20251.0Although the postal clerks are helpful, I’m tired of having to be home to sign for something, then to find out the delivery person didn’t bother. This as has happened repeatedly to me and my neighbors. Usually I get a “tried to deliver” notice in my mailbox (my house is at the end of a long driveway) but this time no notice was left. I checked the tracking number and learned “no one was available” so I could pick up the package at the post office. Oddly, when USPS delivers for Amazon this never happens. Our now retired delivery driver, David, told me the sub doesn’t like going down our driveways so says no one was home. This is ridiculous! I wish there was another option, but unfortunately the package was stamps from the USPS. Why I needed to sign for them is beyond me.
- JHJonathan HolmesSep 11, 20251.0Whoever delivers mail to the evergreen height STOP DRIVING OVER MY LAWN!!!! You are destroying my property. I take pride in my grass and have spent a lot of time and money on it. Be considerate. I have a sprinkler head right there.
- CRCharlette RagudosAug 23, 20251.0Although the man that answered was quick and communicative, he had a very bad attitude behind his tone of voice. I don’t appreciate that especially over the phone. It was very unprofessional to me. I’m grateful that he helped though.
- GLGlacier LloydAug 19, 20254.0Friendly staff, kind and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5815 Lacey Blvd SE offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online; limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 5815 Lacey Blvd SE?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sunday.
Is it possible to get a PO Box at this Post Office and how can I do it?
Yes, you can apply for a PO Box online or in person; you will need two valid IDs and a completed application if applying onsite.
Are the PO Box lobbies accessible after hours?
Most locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check locally.
How much does a passport photo cost here?
The fee for a passport photo is currently $15 at USPS locations.
What nearby places can I visit before or after my USPS visit for food?
You can try Katsu Burger Lacey for Japanese burgers, Chili Thai Restaurant for Thai cuisine, Curry King for Indian food, or BBQ Junkies Bar and Grill for American barbecue.
Are there any fitness centers nearby where I can work out?
Yes, there are several gyms close by, including West Coast Fitness Center, Lacey Ultimate Fitness Center, West Coast Fitness Lacey, and Training for Warriors Olympia.
What nearby services can complement my visit to USPS in Lacey?
Nearby you can find beauty salons like Superfades Family Barber and Xsalonce, coffee shops such as Cutters Point Coffee, and community services like Most Excellent Prince Hall Grand Chapter of Holy Royal Arch Masons.