United States Postal Service

1.9
75 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 421 NE John Storm Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
421 NE John Storm Ave, La Center, WA
98629, United States

Hours

Reviews

1.9
75 reviews
5 stars
15
4 stars
0
3 stars
2
2 stars
1
1 star
57
  • NM
    Nanci Meadows
    Sep 13, 2025
    5.0
    Most recently there have been improvements to the quality of service at this PO. Staff are friendly and errors seem to have been reduced significantly. I appreciate that they allow package pickup on Sat mornings between 10:30a-12:30p. Just ring the buzzer by the inside door next to the front counter.
  • TD
    Tracy D.
    Sep 8, 2025
    1.0
    Packages lost constantly. Carriers are chronic liars: we get slips with excuses for non-delivery like, unknown security code (there is none), mailbox is full (definitely not), unable to access box (it’s that square thing you just put all my bills in AND the slip that says unable to access box)… and more. Carriers absolutely refuse to drop at a residence, stating they’re “not allowed to go in reverse in their vehicle”. Liars. Lazy. Unhelpful. Postmaster has hair flipped every person who has ever asked for help— she is completely useless. Our community even has a Facebook page called Worst PO in the World dedicated to venting, looking for lost packages, and generally commiserating about this terrible PO and its god-awful postmaster.
  • JN
    Joseph Norton
    Aug 16, 2025
    1.0
    2nd time we've been LIED to about a delivery. Delivery person reported that delivery couldn't be made due lack of security code to get to location. WE DON'T HAVE LIVE IN A SECURED AREA!! LAZY LIAR SHOULD BE FIRED!!! I'll be having a one-way conversation with our postmaster SOON!! 🤬🤬🤬
  • AD
    Amanda Dowsett
    Aug 10, 2023
    1.0
    It amazes me that a postal delivery will not deliver packages. I am beyond frustrated with getting messages that 'Unfortunately, USPS ran into an issue when attempting your delivery. They will try again.' There is NEVER a delivery attempted. My house is a 30 second drive from the postal box. I feel the carrier is a lazy person who doesn't actually want to put any effort into doing their freaking job. It is hard to believe the mail truck is so packed with envelopes the carrier can't fit packages on their truck. Picking up packages at the post office wouldn't be such an issue if they were open past 5pm. The average worker doesn't have time to leave work early and head to the post office before it closes. If it were up to me I would privatize the US mail system and get rid of the US Postal Service. If I could give them negative stars I would.
  • VC
    Valerie Chapman
    Dec 10, 2022
    1.0
    Terrible, terrible service. I live in a gated community and they refuse to deliver my packages to my door because it's a "liability risk". Our gate is insured. They either do not deliver my packages at all, or they leave my packages by the gate in the rain. They used to put them in plastic bags when it was raining and now no one cares. My packages have been soggy. My packages are not being delivered. None of them should have jobs there. It's ridiculous. I am angry that I have to deal with them handling my packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.