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Visit your local Post Office™ at 721 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff is mixed; some customers praise friendly and helpful employees, while others report rude and unhelpful service.
Long Wait Times
Many customers experienced long lines and delays, often due to understaffing, leading to frustration.
Package Issues
Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over tracking and delivery accuracy.
Communication Problems
Customers frequently reported difficulties in reaching the post office by phone, with many stating calls go unanswered.
Inconsistent Service
Service quality varies significantly, with some visits resulting in positive experiences while others lead to frustration and unresolved issues.
WJ
Waverly Johnson
5 days ago
5.0
Quiet, clean, and efficient USPS. Olivia has helped me multiple times and her friendliness always makes for a great experience.
JC
Justin Carr
Nov 7, 2025
5.0
The postal worker between 8:30 AM and 9:40 AM is amazing. We got disconnected, and I received a call back from him. He completely helped and fixed my issue. Five-star service! I'm very happy with his customer service and all his help. Thank you very much.
SG
Sakshi Gupta
Oct 20, 2025
1.0
Less staff and long line!
PA
PetsOn Airplanes
Oct 17, 2025
5.0
One of the best experiences I have ever had with USPS. Michael answered the phone right away was friendly and professional and went above and beyond. You can actually feel he loves his job and takes pride in providing the best service possible. just WOW!!!
MR
Molly Rhoten
Sep 24, 2025
3.0
My experience here over the years has been great, but I have a problem right now and I can't get any help. I mistakenly put a UPS package in the USPS drop box 8 days ago. My package is now missing. I've talked to the people at the Kirkland USPS in person, I talked to someone from USPS on the phone, and I've talked to UPS on the phone. They all say they can't help me. I have no idea where my package is or what to do to get it back. I really wish the USPS office had just used the return address to send it back to me. Instead it went to "central sorting", but I don't know where that is or how to track down my package. It was supposed to go 2nd day air to my son at college who had his first birthday away from home. He had it without any presents because the package is still missing. I feel like they stole my package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 721 4th Ave offer?
This Post Office provides mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, you can submit first-time passport applications and most locations also take passport photos. Complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services, although limited walk-in hours are available at select locations.
Does this location offer passport photo services and what is the cost?
Passport photo services are available by appointment only, and the fee is $15 per photo.
How can I get a PO Box at the Kirkland Post Office?
You can apply for a PO Box online or in person. Online reservations are available at USPS's official website where you can also check availability.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact times may vary, so check with this Post Office for specific details.
What are the operating hours of the United States Postal Service at 721 4th Ave?
Open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 10:00 AM to 2:30 PM, and closed on Sunday.
What nearby places can I visit when I come to the United States Postal Service at 721 4th Ave?
Nearby you can find Pet Nanny Angie for pet sitting services, Alludo college for education, and Kirkland Periodontics and Implants for dental care.
How can local attractions nearby the USPS help me when visiting the Post Office?
If you need pet services, Pet Nanny Angie is nearby; if you are visiting for education or community services, Alludo and Washington Autism Alliance are close by, which might be convenient for multitasking errands.
Are there recreational or community services near the Kirkland Post Office?
Yes, Kirkland Parks & Community Foundation is nearby offering parks and community services for leisure and activities after your postal visit.