Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 721 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
245 reviews
5 stars
66
4 stars
14
3 stars
13
2 stars
13
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful and rude staff, as well as difficulty reaching the office by phone.
Delivery Issues
Numerous complaints about packages being marked as delivered but not actually received, along with inconsistent delivery practices.
Staff Efficiency
While some staff members were praised for their helpfulness and efficiency, many reviews highlighted long wait times and understaffing during busy periods.
Overall Experience
The overall sentiment is mixed, with some customers having positive experiences while many others expressed frustration and disappointment with the service.
MO
Miles Oldenburger
Feb 9, 2026
1.0
Terrible... Always something broken or wrong
DZ
Dafei Zhao
Feb 7, 2026
5.0
I want to thank Marla for her kind assistance with a misdelivered letter. She patiently listened as I explained the letter's importance and arranged for the mail carrier to contact me directly. Ultimately, I found the letter in a neighbor's mailbox. I understand that with countless letters handled daily, mistakes can happen, but receiving help like yours is what truly matters. Thank you, Marla!
SB
Samantha Becker
Jan 26, 2026
5.0
This has been one of the most efficient and helpful post offices I’ve ever experienced. Both times for shipping, the staff was incredibly helpful. I have never experienced the “long painful lines” that are often associated with any post office.
AD
Aris Dong
Jan 22, 2026
1.0
They saw my label, saw what I was shipping. Then Made me wait in line 3 times because I need to package it myself, made me buy their overpriced bubble wraps, then after waiting for 40 minutes in total they told me I can’t ship my stuff. Then they refuse to refund my label because “you need to talk to online people”
It’s like even if a service try to intentionally be as bad as possible, it will still be better than this.
BL
Becca L.
Jan 2, 2026
5.0
Yoji was running the post office alone today and still managed to get people through the line quickly. She was multitasking helping several people at once and I so appreciate her efficiency! She has always been very knowledgeable whenever I have come in with a question.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 721 4th Ave offer?
This Post Office provides mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, you can submit first-time passport applications and most locations also take passport photos. Complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services, although limited walk-in hours are available at select locations.
Does this location offer passport photo services and what is the cost?
Passport photo services are available by appointment only, and the fee is $15 per photo.
How can I get a PO Box at the Kirkland Post Office?
You can apply for a PO Box online or in person. Online reservations are available at USPS's official website where you can also check availability.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact times may vary, so check with this Post Office for specific details.
What are the operating hours of the United States Postal Service at 721 4th Ave?
Open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 10:00 AM to 2:30 PM, and closed on Sunday.
What nearby places can I visit when I come to the United States Postal Service at 721 4th Ave?
Nearby you can find Pet Nanny Angie for pet sitting services, Alludo college for education, and Kirkland Periodontics and Implants for dental care.
How can local attractions nearby the USPS help me when visiting the Post Office?
If you need pet services, Pet Nanny Angie is nearby; if you are visiting for education or community services, Alludo and Washington Autism Alliance are close by, which might be convenient for multitasking errands.
Are there recreational or community services near the Kirkland Post Office?
Yes, Kirkland Parks & Community Foundation is nearby offering parks and community services for leisure and activities after your postal visit.
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