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The UPS Store #0158 in Kirkland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Olive Garden Restaurant.
Many customers reported rude and unprofessional behavior from staff, particularly from a specific employee with glasses.
Staff Friendliness
While some customers praised friendly and helpful staff, others experienced unfriendly and dismissive attitudes.
Service Efficiency
Customers noted long wait times and inefficient service, with some expressing frustration over understaffing.
Pricing Issues
Several reviews mentioned excessive charges for services like printing labels and packaging materials.
Mixed Experiences
There are mixed reviews regarding overall service quality, with some customers having positive experiences while others had negative ones.
MA
Madhuri Advait
Oct 20, 2025
3.0
Gets the job done, but disappointing that they charge $3 just for printing the prepaid label. That seems excessive. Fedex always does it for free.
AD
Alex D
Oct 13, 2025
1.0
The employee is rude
AF
Anne Fernandez
Oct 11, 2025
5.0
Workers were friendly and accommodating.
KK
KayJ Kayj
Oct 4, 2025
1.0
Some crazy colored hair girl working their was using profanity and talking inappropriately while I'm in there with my child. I will be going to a different location.
TT
TR
Sep 8, 2025
5.0
We have always received excellent service when using the Kirkland UPS store. Most of the time, the has a smile unless it's been a long day which we get - :). We've used them for packing things, dropping off usps and ups items and my favorite - "how do you actually ship this item" - :) Thank you!