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United States Postal Service

2.0
(304 reviews)

Business Details

10612 SE 240th St, Kent, WA
98031, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10612 SE 240th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10612 SE 240th St, Kent, WA
98031, United States

Hours

Reviews

2.0
304 reviews
5 stars
60
4 stars
12
3 stars
6
2 stars
12
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Package Handling

Numerous reviews mentioned lost or misdelivered packages, with customers expressing frustration over the reliability of package handling.

Staffing Issues

Customers frequently noted long wait times due to insufficient staff at the counter, leading to dissatisfaction with service speed.

Mixed Experiences

While many reviews were negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
  • EE
    eel
    Feb 4, 2026
    1.0
    Dont even ask a question here
  • MB
    Maha Balouch-Aoki
    Feb 3, 2026
    1.0
    They have lost at least 4 of my packages and always find a way of deflecting the responsibility.
  • SE
    Sonia Esmail
    Jan 21, 2026
    5.0
    If you’ve ever been to the Covington location then you’ll greatly appreciate the nice folks that work here.
  • JJ
    J
    Jan 3, 2026
    1.0
    WARNING DONT DROP OFF PACKAGES HERE!!!! For over 10 years worst experiences, I have packages In the dropbox that dont get scanned for 4+ business days (and counting still) and they have lost numerous packages before ever scanning them. This happens 0 times at the other post offices nearby that we frequent.
  • SJ
    Spc. Juan
    Dec 14, 2025
    1.0
    Horrible service they use any excuse to refuse to deliver services this has been an ongoing issue for years now

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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