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United States Postal Service

2.7
(88 reviews)

Business Details

525 S Auburn St, Kennewick, WA
99336, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 525 S Auburn St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 S Auburn St, Kennewick, WA
99336, United States

Hours

Reviews

2.7
88 reviews
5 stars
30
4 stars
6
3 stars
2
2 stars
5
1 star
45
  • DL
    Dayana López
    Jan 14, 2026
    1.0
    I really trust them with a package that I sent to another state saying that it would arrive in 5 days but many days have passed and the order does not arrive or information about anything they are definitely not responsible at all, and not to mention the customer service girls are not friendly at all they have a face as if it were the worst day of their life!!
  • DB
    Dandre Bodden
    Oct 14, 2025
    1.0
    The lady I I think her name was “Mandie” had the such an attitude and you can tell she hates her job I was in such a good mood until I had that interaction with the employee and it was really messy. I’ll never go to this usps again.
  • WM
    Wendy Manriquez
    Oct 14, 2025
    5.0
    Great costumer service! Karina is an exceptional person and very efficient in her job💗
  • KK
    Katheryn Kerr
    Aug 4, 2021
    1.0
    Didn't get my package due to "not being able to access my location", is a lie! I waited all afternoon, there was nobody that was here to even block access to driveway!! Said they would attempt delivery the next day, no attempt was ever made, I had to call Amazon and the USPS customer service, and they showed no attempt was made the following day like they said. She had to put in a request to have it redelivered. This is unacceptable and not the only time it has happened !! This postal service had gone downhill, they don't care about customers like they used to!!
  • DV
    Daniel Villa
    Feb 18, 2021
    2.0
    Got a message stating that my package could not get delivered because my front door was not accessible. I don’t think they even looked! It is accessible! I’ve had it shoveled and also spread some ice melt down. Can’t contact customer service, it’s all automated. Not happy with them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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