Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5727 in Kennewick offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Costco.
Feedback is mixed regarding customer service; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.
Management Changes
Recent management changes have led to improved customer experiences for many, with several reviews highlighting the positive impact of new ownership.
Service Efficiency
Customers noted inconsistent service speed, with some experiencing long wait times and others reporting quick and efficient service.
Product Handling
There are concerns about package handling and shipping practices, with some customers reporting issues with lost or damaged items.
Store Environment
The store has received positive remarks for its cleanliness and recent renovations, contributing to a more pleasant shopping experience.
DK
Debra Kelley
Oct 31, 2025
5.0
Karuna provided exceptional notary services for me this morning. She is very knowledgeable, thorough in her review of everything and is very professional.
GN
Georgia Nichols
Sep 10, 2025
5.0
Friendly, efficient, and very helpful business!
DS
Dave Kain Sr
Sep 8, 2025
5.0
Safeway in Yakima Washington
DH
Don Heinkel
Sep 6, 2025
1.0
Terrible service and they seem proud of it! Clearly a franchise situation, hopefully corporate headquarters cares enough to address it with the ownership.
SL
Sarah Landon
Sep 4, 2025
5.0
UPS provides consistent service that I can rely on to get my things where they need to go. It is convenient and the staff at the UPS store was helpful and professional.