Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5727 in Kennewick offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Costco.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
116 reviews
5 stars
72
4 stars
2
3 stars0
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising the friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Management Changes
Recent ownership changes have led to improved customer experiences, with many customers expressing satisfaction with the new management.
Service Efficiency
Customers appreciate the quick and efficient service, although some report long wait times during busy periods.
Product Handling
There are complaints about poor handling of packages and issues with Amazon returns, leading to customer dissatisfaction.
- GCGreg ChartrandDec 23, 20251.0I had printing from file done, 40 copies 2 side color. it cost about $1 each. when I opened the package at home, the pictures were way too dark. I brought them back the next morning, the person looked at it and said "I'll do it over, it's not right" I left to do shopping and when I came back the owner was there and told me she would reprint it only if I paid for it! UNACCEPTABLE!!
- MPMichelle ParmenterDec 8, 20255.0Roshan was so knowledgeable and helpful. I will definitely go back for international shipping.
- DKDebra KelleyOct 31, 20255.0Karuna provided exceptional notary services for me this morning. She is very knowledgeable, thorough in her review of everything and is very professional.
- GNGeorgia NicholsSep 10, 20255.0Friendly, efficient, and very helpful business!
- DHDon HeinkelSep 6, 20251.0Terrible service and they seem proud of it! Clearly a franchise situation, hopefully corporate headquarters cares enough to address it with the ownership.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5727 in Kennewick offer?
The UPS Store #5727 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Kennewick?
Monday to Friday: 8:30 AM - 7:00 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: 11:00 AM - 4:00 PM.
Is The UPS Store open on Sundays?
Yes, it is open from 11:00 AM to 4:00 PM on Sundays, though holiday hours may vary.
Where is The UPS Store #5727 located in Kennewick?
It is located at 8524 W Gage Blvd, Ste A-1, Kennewick, WA 99336, across from Costco.
What payment methods are accepted at The UPS Store #5727?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
What languages are supported by The UPS Store #5727 staff?
Staff can assist customers in English, Nepali, Spanish, Hindi, and Urdu.
Does The UPS Store #5727 provide mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Are there any nearby coffee shops close to The UPS Store where I can relax?
Yes, Farmer’s Daughter Coffee Bar and The Local are nearby coffee shops where you can enjoy a drink before or after your visit.
I need shredding services; is there a specialized nearby service I can also consider?
Shred Nations, specializing in shredding services, is located nearby if you require additional shredding assistance.
Where can I grab a quick meal near The UPS Store #5727?
Nearby options include Brother’s Cheese Steaks, Taco Time, Masala Indian Express, and Graze Sandwich Shop for quick and diverse meals.