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Visit your local Post Office™ at 735 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
735 5th St, Joint Base Lewis Mcchord, WA
98438, United States
Hours
Reviews
1.7
57 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
3
1 star
44
- CSChelsea SmithOct 28, 20251.0Rude. Not helpful and pass everything to Lakewood location to shift responsibility.
- DWDavid WestbrooksOct 18, 20251.0This is by far the worst post office I’ve ever dealt with, and that’s saying something. The McChord Post Office has one clerk in particular who is completely unprofessional, disrespectful, and clearly not capable of handling her job. She’s been on the phone with AirPods in while “helping” customers, rolling her eyes, and acting like any question is an inconvenience. On multiple occasions, she’s given me other people’s mail while returning my own—important government and legal documents—to the sender for no valid reason. When I tried to get answers, she made sarcastic comments about her coworkers and even asked if my 6-year-old could sign for a box that belonged to him. Who does that? I pay for my PO Box and expect competence, not chaos. Instead, I’ve wasted hours fixing mistakes caused by this location’s carelessness. There’s zero accountability, zero consistency, and absolutely no professionalism. Management needs to retrain or replace this employee because she clearly doesn’t take her job seriously and has no respect for customers. The McChord Post Office should be ashamed to have someone like that representing USPS.
- MBmelissa borjaJul 16, 20251.0Bad customer service. A family member tried to send out a mail and they won't accept it, because of the date. She never experience this before, and they won't accept. They went to the other mail carrier and there was no issue at all.
- NNNancy NeedhamJul 16, 20251.0There is a reason this is rated 1.8. Three of us here at 9:30. I had to call to the back at 9:38... finally a lady answered that she can't open due to no computer....huh?? Maybe 30 mins, she said... but break is then 10:15 sooooo....DISGRACEFUL, unprofessional for sure and on a military base too....
- TMTara MorteNov 7, 20231.0Good luck getting service here. They have very inconvenient hours and are closed at random times throughout the day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 735 5th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment to use passport services at this location?
For passport services including photos, you typically need to schedule an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 9:30 AM to 1:00 PM and 2:00 PM to 4:30 PM, and closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online and complete the setup in person at this Post Office by bringing two valid IDs and your application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this Post Office for specifics.
Are there nearby places where I can grab a coffee before or after visiting the Post Office?
Yes, there is a Starbucks nearby where you can enjoy coffee and snacks before or after your visit to the Post Office.
What cultural or historical attractions are close to this Post Office for visitors to explore?
The McChord Air Museum and Heritage Hill-McChord Field park are nearby, offering interesting cultural and historical experiences to complement your visit.
Are there fitness or recreational facilities near the Post Office where I can unwind?
Yes, nearby facilities include the McChord Fitness Center, McChord Pool, and an Outdoor Inline Hockey Rink for your active lifestyle needs.