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Visit your local Post Office™ at 4170 Kaufman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I never post reviews but todays visit to this place made me just agree with everyone that says customer service is terrible they have a attitude they treated me like if i was ignorant and dont know my address i was just asking a simple question and got humilliated if somebody knows where i can write or send a formal complaint please let me know thank you!!
AR
Ashley Raynal
Jul 18, 2025
1.0
DON’T go here. Seriously save your time or go out of your way to go somewhere else. The lady wouldn’t let me send my package because my return address was for my permanent home in a different state and not WA.
JV
Joe'l Velez
Jun 11, 2025
1.0
Brown long haired wide set lady who sits down when doing her work always has a crazy attitude and has something to say about every single package you send off.
Every time I see her I gotta do a deep exhale cuz she’s rude and irritating. I use the self service kiosk to avoid talking to her and even then so she finds a way to police me at the self service cuz I’m sending off too many packages??
JC
John Clary
Feb 10, 2021
1.0
This is by far the worst post office in America!! I’ve had all the same problems as the other disgruntled reviews below. I don’t normally leave reviews but I mailed a box that weighs 14.7oz and two days later got it back in my mailbox with a sticker saying I needed more postage for 2lbs. I took it to the post office in Lacey and they guy said it weighs 14.7 oz your good sorry for them sending it back to you they should’ve mailed it!!!
LL
Lisa
Jul 16, 2020
1.0
Worst customer service. Unprofessional and incompetent. They don't know how to do their job. Also constantly missing packages.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4170 Kaufman Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo, but you should complete and print your application form before applying.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the hours of operation for this USPS location?
The Post Office is open Monday through Friday from 8 AM to 5 PM, Saturday from 9 AM to 3 PM, and is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is 24/7 access available to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific access times.
What nearby lodging options are close to this USPS location?
Nearby hotels include Rainier Inn and Holiday Inn Express Rainier Inn & Rainier Complex, convenient for travelers who need postal services during their stay.
Are there any nearby food options close to the Post Office?
Yes, Subway, Einstein Bros. Bagels, Auntie Anne's, Starbucks, and Island Comfort Food are nearby places where you can grab a meal or coffee before or after your visit.
Where can I find nearby military community services around the Post Office?
JBLM Armed Forces Community Service and Joint Base Lewis-McChord are nearby, providing additional support and amenities for military personnel near the Post Office.
How might I combine a visit to the USPS with nearby recreational activities?
You can visit Mount Rainier National Park, a nearby natural attraction, for outdoor activities before or after your postal visit.