Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4170 Kaufman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4170 Kaufman Ave, Joint Base Lewis Mcchord, WA
98433, United States
Hours
Reviews
2.0
198 reviews
5 stars
42
4 stars
4
3 stars
5
2 stars
5
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unhelpful service from staff, particularly from specific employees like Chris and Faith.
Staff Competence
There are frequent complaints about staff making mistakes, providing incorrect information, and being unprofessional.
Positive Experiences
Some customers highlighted a few employees, like Susan and Michelle, as being exceptionally helpful and kind, contrasting with the overall negative feedback.
Long Wait Times
Customers noted long wait times and understaffing issues, leading to frustration during visits.
Inconsistent Service
While some customers had positive experiences, many others reported consistently poor service, indicating a lack of reliability.
- JFJames FransDec 20, 20251.0The staff here possibly the most hostile personnel on all of JBLM I would rather go to CIF daily and get issued my gear then have to ship a package out of this post office. I truly hope Garrison fires these people and replaces them with ones that halfway competent and kind
- CCCTDec 16, 20251.0Lady at the counter was nice but what kind of post office can’t print a prepaid shipping label?
- THTyler HansenDec 15, 20255.0I’ve been in here a lot lately and I want to give a shout out to Faith. She is always so kind and helpful even if I’m not fully prepared when I show up. I got a receipt in the mail today that I forgot to leave with last time I was there. She went out of her way to send me the receipt in the mail.
- HRHonesty ReviewerDec 1, 20255.0Four friendly staff , and that is a rarity. Also have an option for a automated shipping label.
- GTGaly TellezSep 17, 20251.0I never post reviews but todays visit to this place made me just agree with everyone that says customer service is terrible they have a attitude they treated me like if i was ignorant and dont know my address i was just asking a simple question and got humilliated if somebody knows where i can write or send a formal complaint please let me know thank you!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4170 Kaufman Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo, but you should complete and print your application form before applying.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the hours of operation for this USPS location?
The Post Office is open Monday through Friday from 8 AM to 5 PM, Saturday from 9 AM to 3 PM, and is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is 24/7 access available to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific access times.
What nearby lodging options are close to this USPS location?
Nearby hotels include Rainier Inn and Holiday Inn Express Rainier Inn & Rainier Complex, convenient for travelers who need postal services during their stay.
Are there any nearby food options close to the Post Office?
Yes, Subway, Einstein Bros. Bagels, Auntie Anne's, Starbucks, and Island Comfort Food are nearby places where you can grab a meal or coffee before or after your visit.
Where can I find nearby military community services around the Post Office?
JBLM Armed Forces Community Service and Joint Base Lewis-McChord are nearby, providing additional support and amenities for military personnel near the Post Office.
How might I combine a visit to the USPS with nearby recreational activities?
You can visit Mount Rainier National Park, a nearby natural attraction, for outdoor activities before or after your postal visit.