United States Postal Service

2.0
195 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4170 Kaufman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4170 Kaufman Ave, Joint Base Lewis Mcchord, WA
98433, United States

Hours

Reviews

2.0
195 reviews
5 stars
40
4 stars
4
3 stars
5
2 stars
5
1 star
141
  • GT
    Galy Tellez
    Sep 17, 2025
    1.0
    I never post reviews but todays visit to this place made me just agree with everyone that says customer service is terrible they have a attitude they treated me like if i was ignorant and dont know my address i was just asking a simple question and got humilliated if somebody knows where i can write or send a formal complaint please let me know thank you!!
  • AR
    Ashley Raynal
    Jul 18, 2025
    1.0
    DON’T go here. Seriously save your time or go out of your way to go somewhere else. The lady wouldn’t let me send my package because my return address was for my permanent home in a different state and not WA.
  • JV
    Joe'l Velez
    Jun 11, 2025
    1.0
    Brown long haired wide set lady who sits down when doing her work always has a crazy attitude and has something to say about every single package you send off. Every time I see her I gotta do a deep exhale cuz she’s rude and irritating. I use the self service kiosk to avoid talking to her and even then so she finds a way to police me at the self service cuz I’m sending off too many packages??
  • JC
    John Clary
    Feb 10, 2021
    1.0
    This is by far the worst post office in America!! I’ve had all the same problems as the other disgruntled reviews below. I don’t normally leave reviews but I mailed a box that weighs 14.7oz and two days later got it back in my mailbox with a sticker saying I needed more postage for 2lbs. I took it to the post office in Lacey and they guy said it weighs 14.7 oz your good sorry for them sending it back to you they should’ve mailed it!!!
  • LL
    Lisa
    Jul 16, 2020
    1.0
    Worst customer service. Unprofessional and incompetent. They don't know how to do their job. Also constantly missing packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.